Franklin | Senior Center Director

The Director oversees the Senior Center budget, which is funded through the Town along with state and local grant funding and funding from the Friends of Franklin Elders, Inc.

The Director also performs the following duties:

• Develops and administers the department’s operating and grant budgets; seeks funding
from non-profit, state, and private foundations for operations and services.
• Prepares and submits required fiscal reports to local and state agencies
• Plans, develops and evaluates programs in the areas of health care, nutrition, counseling,
social services, recreation, respite, et al, for older adults.
• Publicizes and promotes services and programs through the media, including social media
posts, media releases, public speaking, and panel presentations; works with staff to create
the “Franklin Connection” monthly newsletter.
• Responsible for the recruitment, training and supervision of staff; updates job descriptions
and oversees work schedules.
• Oversees the administration of the Senior Citizen Property Tax Work Off Program in
accordance with town and state regulations.
• Oversees facility issues by coordinating with various municipal departments.
• Performs Commonwealth of MA-CORI checks and serves as a Reporter of Elder Abuse in
accordance with the MA Protective Service Law.
• Attends training and workshops to maintain knowledge and awareness of state and federal
laws as well as practices pertaining to the provision of services to older adults.
• Reinforces confidentiality regulations with staff and volunteers.
• Serve as an advocate in the community, regarding issues and concerns of older adults.
• Serves on the Franklin Crisis Intervention Team and works closely with Veterans’ Services,
the Health Department, Facilities, and several local social service organizations, including
but not limited to the Franklin Food Pantry, the Hockomock YMCA, the Inter-faith Council,
Tri-Valley, Inc., and the Greater Milford Community Health Network (CHANA 6).
• Performs other similar or related duties, as required or as situation dictates.
Required Qualifications:
• Pleasant, honest, detail oriented, and friendly with excellent customer service skills.
• College degree in public administration, community organization, social work, gerontology,
human relations or a related field. Minimum of five years related work experience; or an
equivalent combination of education and experience.
• Previous experience working with older adults and/or disabled populations.
• Experience preparing and managing budgets and finances.
• Computer literacy skills and a working knowledge of Microsoft and Google products.
• Knowledge of crisis intervention techniques and practices, and confidentiality laws.
• Must be appointed and certified as CORI designee within 6 months of hire.
• Obtain certification from the MA Association of Councils on Aging within 3 years of hire.
• Able to represent the COA effectively and to advocate for elders in a variety of situations
requiring knowledge, negotiation skills, diplomacy and tact.