Dec 15, 2023 | Employment, Full Time
Program Director – Adult Day Health
The Community Family is a non-profit organization with more than 40 years of experience providing high quality adult day health care for older adults and persons with disabilities. Community Family seeks a Program Director to oversee our dementia certified Medford Center in Medford, MA.
Position Summary: This position is responsible for the day to day operational management of the center.
Schedule: Full time with benefits, 40 hours per week: 5 days, M-F; some occasional nights and weekends as needed.
Responsibilities Include:
- Operational duties include daily operations, projects, and program management.
- Administrative duties include securing accurate data, insuring accurate and timely processing of intakes and authorizations. Documentation and charting, record keeping, audits, inspections, calendar planning.
- Personnel management includes hiring, training, supervision, scheduling, evaluating, and discipline actions.
- Relationship management includes professional communications with families, caregivers, health care systems, and community partners.
- Marketing responsibilities include networking, hosting events, and hosting workshops.
- Fiscal responsibilities include financial forecasting, budget compliance, and project management.
May float to other centers for coverage as needed.
- Qualifications:
- Registered Nurse and or LCSW Social Worker with a minimum of three years’ experience in a management role within a healthcare model or human service agency, or closely related role. A Masters level degree may substitute, if and only if the schedule is covered with the appropriate staffing levels according to the regulations and fiscally fits within the budget.
To Apply: Send resume and cover to staceym@communityfamily.org
Dec 12, 2023 | Employment, Full Time
TITLE: Outreach Social Worker, (Spanish speaking)
DEPARTMENT: City of Salem Council on Aging
POSITION STATUS: Full time, non-union position with benefits
SALARY: Up to $45,000, DOQ; position eligible for $5000.00 sign on bonus
SUPERVISION RECEIVED AND EXERCISED:
Position reports to Social Service Coordinator, with Council on Aging Director’s oversight; may supervise interns and/or seasonal
staff.
JOB SUMMARY:
This full-time position provides outreach to Salem’s older adults and persons living with disabilities. As a member of the Social
Services staff of the Council on Aging, the Outreach Social Worker will assist in all the work of the unit. Primarily, she/he will work to
develop, enhance, and maintain community relations between the City and the targeted population.
SPECIFIC DUTIES AND RESPONSIBILITIES:
Fostering relationships with City departments, community groups and agencies, including, but not limited to: Police, Fire, other
public safety agencies, churches, hospitals, skilled nursing facilities and assisted living facilities. Overseeing and assisting in the
development of Triad programs and Food Commodity Programs. Seek and accept referrals from the Social Service Coordinator and
other community agencies. Conduct in-home visits and office appointments to assist elders in defining their needs and facilitate
access to services. Refer clients to appropriate agencies. Document identified needs and client status, and maintain up-to-date,
confidential client files. Assist with updating resource fact sheets.
Other duties as assigned.
QUALIFICATIONS:
Bachelor’s degree in social work, human services or related field. 3-5 years’ experience working in the field of gerontology
(preferred). Strong social/interpersonal, written and verbal communication skills. Ability to maintain effective relationships with
agencies. Successful completion of CORI background check. Must have valid Massachusetts driver’s license and own vehicle.
Demonstrable and working knowledge of aging network and its specific needs. Ability to speak Spanish required.
Dec 12, 2023 | Employment, Part Time
The Town of Hull, an active seaside community on the South Shore, with a growing older adult population is seeking a part-time Wellness Program Coordinator in their Council on Aging Department. This is a one year grant funded position. Join a strong team of professionals in a great community at a growing senior center.
Working under the direction of the Director, the primary responsibilities include planning and implementing the Lunch Café, coordinating volunteers for the Lunch Café, assisting Activities Coordinator with programs and events, assisting the Director with grant opportunities.
Plan and implement Lunch Café to promote education, socialization, and wellness for
our community’s older adults. Coordinate volunteer team for lunch café. Menu
postings.
Assist Activities Coordinator and Director with programs and activities including but not
limited to tables and chairs set-up and breakdown, and cleaning up after events and
lunch program.
Assist with identifying grant opportunities.
Training, Skills, Knowledge and or experience:
Excellent organizational, verbal, interpersonal, customer service and communication
skills.
Experience working with an elder population is strongly preferred.
Serves as a lead customer service contact for guests at the café, including answering
questions, welcoming, and collecting payment.
Working knowledge of MS Word, Excel required. Outlook, PowerPoint, Social Media
preferred.
Ability to learn department’s client database system, track client information..
Ability to work independently with minimal supervision. Self-initiative a plus.
Ability to respond with patience and flexibility in a dynamic, changing environment
under tight time frames, and in a shared space.
Ability to plan and prepare food/menu items, collaborate with volunteers in kitchen.
Reviews inventory and orders supplies needed.
Shopping for food and supplies.
Responsible for ensuring the kitchen is clean, neat and maintained according to Board of
Health standards.
Other duties as assigned.
Required Education, Certifications and Experience:
Bachelor’s Degree and/or 5+ years’ experience in an office setting, food service and
direct contact with the public.
Serv Safe and Allergen training certifications,
Valid and clear Massachusetts operator’s license.
Satisfactory CORI check
CPR, First Aid and AED certifications will be required within the first 90 days of hire.
Physical and Mental Requirements:
Ability to relate and work well with seniors, staff, volunteers, and the public at large. Flexibility to work under changing situations and occasional emergency conditions. Willingness to work irregular hours on occasions. Must always observe the highest level of confidentiality.
This is a twelve (12-15) hour position. Hours are typically Tuesday -Thursday 10AM-2PM.
This position is a non-benefited position. It is a one year grant funded position.
If you are interested in applying for this position, please send your resume and cover letter to
lthornton@town.hull.ma.us with the subject line: “Hull COA Wellness Program Coordinator”
This job description does not constitute an employment agreement between the employer and employee
and is subject to change by the employer as the needs of the employer and requirements of the job
change.
The Town of Hull is an equal opportunity employer. M/F/D/V and does not discriminate based on race,
creed, gender, national origin, age, disability, marital or veteran status, sexual preference or any other
legally protected status.
Dec 8, 2023 | Employment, Full Time
The City of Woburn Council on Aging seeks qualified candidates for the position of Outreach Coordinator. The Outreach Coordinator performs responsible technical work in providing outreach services to the seniors of Woburn, as well as their families. The Outreach Coordinator will work under the supervision of the Director of the Council on Aging.
Essential Job Functions:
- Assess the needs of elders and/or their families and facilitate connections and referrals to programs and services directly related to their specific needs in an effort to support seniors in making informed decisions. This is done through confidential in-office or in-home visits.
- Offer information, referral, scheduling, and guidance on a variety of topics pertaining to senior services. These include but are not limited to WCOA programs, local ASAP (Minuteman Senior Services) services, SHINE program at the Center, community resources, housing, care giving, legal assistance, and ability to assist with benefit applications such as fuel assistance and food stamps, while also providing advocacy to assist with the procurement of services.
- Should understand Elder Protective Services. Acts as a mandated reporter and has the ability to differentiate between basic client needs and those of a more serious nature. Can identity an emergency, call 911, inform the director.
- Knowledge of best practices in maintaining respect and confidentiality for clients seeking assistance.
- Track client interactions by keeping detailed notes and updating records in MySeniorCenter database. Monthly reports to Council on Aging Board.
- Acts as a liaison between the seniors and various City officials and departments, including but not limited to, Police, Fire, Board of Health, Veterans Services, Woburn Housing Authority, Woburn Council of Social Concern and other appropriate community agencies and volunteer programs.
- Outreach to local businesses and community/civic groups to maintain relationships and form beneficial partnerships in the community to benefit seniors.
- Organize support groups and/or visiting health and/or other professional outreach programs to assist local seniors.
- Responsible for maintaining outreach efforts by designing and distributing the monthly senior newsletter, updating social media content and the department’s webpage on the City of Woburn website, as well as creating and distributing outreach materials to engage seniors who may be in need of
- Willingness to attend relevant trainings and informational seminars to further education and knowledge of senior-related issues.
- Consistently researches and stays up to date on new information and referral resources for seniors.
Daily Operations:
- Coordinate with all departments within the Senior Center, including Director, Reception, Transportation, Programs, Volunteer Services, Council on Aging Board, Building Maintenance, and Friends Helping Seniors, to maintain a collaborative workflow and accommodate senior participants to the best of our ability.
- Register participants and assist them with coordinating their programs and schedules while attending the Center, using the MySeniorCenter platform.
- Answers phone and delivers messages to personnel as needed. Pitches in to be sure all daily responsibilities are being met. For instance, help with covering when other staff members are out of the office.
- Assists with programs and events.
- Assists with keeping the Senior Center a well-maintained and safe place for all. For instance, assisting with cleanup when necessary, locking up and securing the building, informing facilities staff of any issues that need to be addressed.
Qualifications:
- Bachelor’s degree in human services or related field and/or two or more years experience working directly with seniors in the community or healthcare setting preferred.
- Familiarity with area programs and services available to local seniors and their families.
- Valid Massachusetts motor vehicle license.
- Excellent written and oral communications skills.
- Proficient computer skills, with the ability to learn new programs, troubleshoot technical issues as well as the ability to maintain accurate data. Experience with social media and website maintenance preferred.
- Ability to multitask and handle multiple inquiries at a time.
Position is member of SEIU. Annual salary, $50,569.61 32.5 hours per week, Monday through Wednesday 9:00 a.m. to 4:30 p.m., Thursdays 9:00am to 7:00pm and Fridays 9:00am to 1:00 p.m. with a one hour lunch break Monday through Thursday.
Qualified candidates submit via e-mail a cover letter and resume to Shawna Healey, Human Resources Director, shealey@cityofwoburn.com. Applications will be reviewed on a rolling basis, position will be opened until filled.
The City of Woburn is an Equal Opportunity/Affirmative Action Employer.
APPLY HERE
Dec 4, 2023 | Employment, Part Time
(12-15 hours/week)
Job Description: Under the supervision of the Administrator, the Program Coordinator is responsible for coordination of bookkeeping responsibilities as well as other daily administrative assignments including technical and marketing assistance. This is an in-office position located in Amesbury, MA.
NEET provides dependable and compassionate transportation assistance to older adults, 60+, ensuring that they can access vital medical appointments with ease and peace of mind through our dedicated team of volunteers.
Qualifications:
- Must be able to demonstrate a high level of customer service and compassion for the constituents that NEET serves
- Proficiency with QuickBooks, Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Calendar, Drive)
- Excellent verbal and written communication skills
- Must be able to work independently
- Ability to maintain confidentiality of extremely sensitive, privileged and private data
- Ability to approach situations and challenges with a calm and rational demeanor
- Prior experience or knowledge of social media preferred
- Prior experience or knowledge of website development method preferred (e.g., Wix)
If you are interested or have questions, please contact Dori Sawyer, NEET Administrator, by email at: info@driveforneet.org.
Dec 4, 2023 | Employment, Full Time
Reporting to the Director of Senior Services, the Social Services Coordinator (Program Director) performs administrative, supervisory, counseling, referral and advocacy work involved with the planning and implementation of social service programs for elders and their families. May serve as Acting Senior Center Director during absences of the Director.
Supervision Received
Works under the broad guidance and direction of the Senior Services Director, who outlines departmental policies and procedures, supervises and reviews work and evaluates performance. This position performs regular daily duties independently and is given considerable discretion in exercising judgment, making decisions and determining appropriate courses of action.
Supervision Exercised
Supervises volunteers and provides LSW or LCSW supervision to social work student interns.
Major Duties
1. Provides seniors with information and programs designed to serve and support older adults to maintain their independence and age in place. Identifies needs of older residents and their families through office or home appointments, group meetings, professional referrals and contacts with other agencies. Maintains updated file of services and resources that support independent living and aging in place. Work with staff and volunteers to maintain a welcoming, safe environment for all senior participants in Senior Center programs.
2. Helps to evaluate eligibility for, and assists seniors with, applications and/or referrals to access state and area services that support their independent living, such as housing, transportation, health insurance, fuel assistance, public benefits, nutritional support and psychological counseling. Serves as advocate for seniors when dealing with community agencies and organizations.
3. Provides supportive and crisis counseling and case management to seniors with chronic, serious mental health problems and/or issues of homelessness. Work with local mental health providers and homeless service providers including shelters. Refers and co-manage cases with Veterans’ Affairs and the Hampshire County Veterans’ Services Organization. Identifies and oversees staff or volunteer led support groups for seniors as needed. Provides basic crisis counseling both in home and at the Senior Center. Makes “elder-at-risk” referrals to Protective Services. Works with the Town of Amherst “Elder Service Team” (Police, Fire, Health, Veteran’s Departments and CRESS team) on cases of mutual concern.
4. Proposes and develops new social service programs for older adults and their caregivers.
5. Makes “elder-at-risk”, elder abuse/neglect referrals to Highland Valley Elder Services’
6. Protective Services Department. Collaborates and Town “Elder Service Team” (Police, Fire, Health, Veteran’s Departments and CRESS Team) and maintains “seniors at risk” list. May be on-call during power outages, severe storms and other emergencies. Arranges for Emergency Funding for utility and rent arrears on a case-by-case basis.
7. Manages the Town’s Tax Work-off Program, including program guidelines, participant intake and eligibility, placement, publicity, annual fiscal reporting with the Town Assessor’s Office, annual participant recertification, and component associated with benevolent proxies.
8. Tracks and reports statistics related to all Senior Center services to individuals. Assists Director to develop and write grants and manage required reporting. Prepares sections of the annual report to the Executive Office of Elder Affairs pertaining to individual services and volunteers. Assists with collection and reporting of statistics relating to Senior Center and COA service levels.
9. Works with local media to publicize supportive services for older adults and their families.
10. Performs other duties as assigned. Minimum Qualifications Master’s Degree in Social Work or closely related field plus five (5) years’ experience working with elders or any equivalent combination of experience, training and education demonstrating the ability to perform the duties described above.
Must be a licensed social worker (LSW or LCSW) in the Commonwealth of Massachusetts. Possess a valid driver’s license.
Please visit https://www.amherstma.gov/jobs.aspx to view the full job description, complete an employment application and upload resume/cover letter.
The town of Amherst seeks a workforce that reflects the diversity of its community, and strives toward racial and environmental sustainability. All are encouraged to apply. AA/EEO
Dec 4, 2023 | Employment, Part Time
The City of Amesbury (estimated population 18,000), a dynamic Merrimack Valley community rich in tradition with a vibrant and expanding economic base, is seeking a strong candidate for Elder Mental Health Outreach Team Case Worker (EMHOT)
HOURS OF WORK: Up to 19 hours per week
CLASSIFICATION: Part time, non-union, non-benefit eligible.
COMPENSATION: $$25 -30.00 per hour
POSITION PURPOSE: The Elder Mental Health Outreach Team Social Worker assists the Program Manager with cases
assigned to the EMHOT program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
▪ Provides clinical social work assessments of clients enrolled in EMHOT Program.
▪ Implements treatment by providing individual, family, and group counseling as directed by program manager
when appropriate.
▪ Plans and coordinates discharge planning.
▪ Plans, coordinates, and implements social services for elders and their families.
▪ Make decisions quickly and communicates effectively within a diverse organization, focusing on the goals and
missions of the Council on Aging.
▪ Screens clients and determines eligibility for program, when appropriate.
▪ Completes admissions packets with clients for EMHOT. Conducts assessment of clients; reviews and determines
case management plan; coordinates and implements delivery of services.
▪ Conducts in-home visits to local elders to assist with information and service delivery, provides necessary
referrals as needed.
▪ Responds to crisis; coordinates with local agencies and safety departments to modify or alleviate crises; involves
appropriate persons to respond to situation.
▪ Coordinates with Protective Services network.
▪ Assists clients in accessing and completing required applications for local, State and Federal services and
programs.
▪ Make referrals to collateral and other agencies when appropriate.
▪ Maintains client files and records in a confidential manner.
▪ Compiles and maintains all necessary program reports and records, with supervision of Program Manager.
▪ Maintain professional requirements: documentation, timeliness, public engagement.
▪ Works effectively in collaboration with social service agencies on meeting the needs of EMHOT clients
▪ All other duties as assigned by the COA Director or Assistant Director.
Peripheral Duties
▪ Attends seminars and workshops related to client and EMHOT program’s needs.
▪ Assist with technology related communication/marketing.
SUPERVISION: Assistant Director of Council on Aging
Required Skills and Qualities:
Education and Experience:
(A) Master of social work and LCSW preferred
(B) LSW with minimum four years’ experience will be considered
(C) An equivalent combination of education and experience.
(D) Valid driver’s license and vehicle as traveling required
(E) CPR Certified
Necessary Knowledge, Skills and Abilities:
(A) Considerable knowledge of elder service programs and delivery systems.
(B) Knowledge of human services/mental health in the geriatric population.
(C) Ability to manage crises and sensitive issues.
(D) Ability to work and communicate with clients and staff.
(E) Some knowledge of DSM-5.
(F) Ability to work and communicate with a variety of people and always maintain confidentiality.
(G) Ability to assess and make decisions regarding the welfare and safety of clients and their families.
(H) Considerable knowledge of Computer software such as Microsoft Office.
(J) Scheduling flexibility needed on occasion.
Work Environment and Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently
required to walk, sit, stand, and communicate. The employee is occasionally required to use hands to operate objects,
tools, or controls; and reach with hands. The employee will occasionally lift and / or move 25 pounds. Specific vision
abilities required by this job include close vision, and the ability to adjust focus. Employees are occasionally exposed to
exceptionally dirty and odoriferous environments.
To apply, please email a cover letter and resume to:
Michael Keleher, Human Resource Director, City of Amesbury
keleherm@amesburyma.gov
To remain posted until filled. Priority will be given to applications received by September 6, 2021
The City of Amesbury is an Equal Opportunity Employer. The City of Amesbury does not discriminate in hiring
or employment based on race, color, religion, sex, sexual orientation, gender identity and expression, age,
genetic information, national origin, ancestry, disability, veteran status or membership in the armed services,
marital status or any other protected category under federal or state law
Dec 4, 2023 | Employment, Full Time
The City of Worcester is seeking qualified applicants for a Senior Services Assistant (Staff Assistant II) for the Elder Affairs Division in the Health and Human Services Department. Under the direction of the Manager of Senior Services and Education, the position will provide support to assist seniors to access services and facilitate senior participation at the Worcester Senior Center. The position will be responsible for program engagement, advocate for seniors at the Worcester Senior Center and coordinate Elder Group meetings.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
- Provide information, referral, and follow-up after identifying and assessing senior needs, and determining resources available to meet those needs
- Assessment and interaction with seniors must be culturally sensitive
- Serve as liaison for seniors and other organizations to assure clear communication to overcome potential language and cultural barriers.
- Facilitate an environment which is welcoming to all and sensitive to cultural differences within the group as well as with the majority senior center population
- Outreach and engage seniors in activities which build their comfort level with the Senior Center, increasing their receptiveness to health, education, and social programming
- Assist members with reservations for transportation, meals, and other programmatic needs
- Advocate and intervene on behalf of seniors to help ensure they have access to necessary services, resources, or facilities
- Assist the families of seniors in the community and/or participants at the senior center to access needed elder services
- Present information about the Worcester Senior Center and various assistance available to seniors in community settings and at resource fairs
- Work with Elder Affairs staff to address diversity issues with the goal of maintaining a welcoming environment for all at the Worcester Senior Center
- Provide supervision to Volunteers and Interns
- Provide customer service and outreach via front desk reception and monitoring transportation
- Act as a mandated reporter of elder abuse, filing verbal and written reports as required, and keeping the Director of Elder Affairs informed.
- Maintain case records and data on all clients assisted and ensure careful follow-up of all referrals
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge and ability to provide human services, completing applications for benefits, housing, and related needs, maintaining confidentiality, operating within regulations, and keeping records
- Good written and verbal communication skills
- Experience in serving diverse populations
- Interest and sensitivity toward working with seniors
- Experience with group facilitation
- Knowledge base of diversity and inclusion
- Demonstrated dependability, teamwork, active listening, and organizational skills
- Computer proficiency including Microsoft Office Suite
MINIMUM REQUIREMENTS:
- Bachelor Degree in social work or related field OR;
o An equivalent combination of education & experience that provides the knowledge, skills, and abilities to perform the required duties of the position will be considered in lieu of the above-mentioned requirements.
- Computer proficiency including Microsoft Office Suite
- Experience with cultural sensitivity for the elder population
- Experience communicating and working with populations diverse in language, socio-economic status, race/ethnicity and/or cultural backgrounds
- Excellent communication skills
PREFERRED QUALIFICATIONS:
- Two (2) years of related work experience in Human Services
- Experience interacting with diverse seniors in a service setting
STARTING SALARY: $27.54 hourly, full-time, with an excellent benefits package
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, DECEMBER 8, 2023, to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference given to Worcester Residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall Human Resources, 508-799-1030, HR@Worcesterma.gov.
