Jun 25, 2025 | Aging Matters Newsletter, Healthy Aging
Cape Cod, especially the Lower Cape region, is home to a significant population of older adults, with nearly 60% of Orleans residents over the age of 60. Within this demographic lies a vibrant, yet sometimes isolated, LGBTQ+ community. Judi Wilson, Director of the Orleans Council on Aging and Senior Center, shares the inspiring journey of how her team proactively created a safe and welcoming space for LGBTQ+ older adults, starting from scratch over a decade ago.
“We had a long-term desire to create a safe space to help people reconnect,” Judi explains, noting that many LGBTQ+ individuals who retired to the area found themselves experiencing a “second coming out” as they navigated new community connections. This observation spurred the Orleans COA to set a broad goal: “creating some kind of LGBTQ+ specific program.”
The Orleans COA launched its program in 2013, driven by a commitment to addressing isolation and fostering connection. Their recent 10th annual Pride event drew over 200 attendees, a testament to their sustained efforts. Initial programs were intimate, drawing “maybe 25 to 30 people” to monthly Friday evening social events that often included a meal. Judi emphasizes the importance of these early stages: “It was very important to us that we establish a connection with the LGBTQ+ community, that they knew that they were welcome and valued, that the participation was confidential, that this would be a safe space.”
While their program initially saw significant growth, Judi highlights a positive shift: “Today we don’t get that kind of a turnout… because we want people to be able to connect in community and when that can happen closer to home, I think that’s a good thing.” The success of Orleans has inspired other Cape communities like Chatham, Eastham, Bourne, Yarmouth, and Harwich to launch their own LGBTQ+ inclusive programs, demonstrating a ripple effect of positive change.
The Orleans COA’s programming has evolved over the years, now focusing on larger, seasonal events like Friendsgiving, holiday celebrations, Pride events, and intergenerational programs. They’ve hosted a remarkable array of activities, from Mardi Gras and Halloween parties to legal issue discussions, sexuality programs, film weekends, and even a “Lily Tomlin night.” The consistent element? Food. As Judi quips, “If you feed them, they will come.” She notes that food helps “relax people and makes conversation a little bit more informal.”
A crucial aspect of their success has been the integration of LGBTQ+ individuals into the broader COA community. “People who participate in that program are definitely way more integrated into our other programs,” Judi observes, attributing this to a foundational sense of support, safety, and acceptance. This integration was fostered by a critical first step: “Prior to doing this, we had a full staff mandatory training, more than just an online training. We did an in-person sensitivity training for the staff so that we could get everybody on board with what our goals were.”
Judi reflects on the unique decision for the COA to directly administer the program, rather than solely supporting a volunteer-led group. While acknowledging potential arguments for either approach, she believes, “Having the COA actually administer the program really helps you integrate the values into your operation in a very different way.” This direct administration, she contends, has facilitated deeper integration of inclusive values throughout all COA offerings. “You have to know your community,” Judi advises, echoing the common wisdom that “if you’ve seen one senior center or COA, you’ve seen one senior center.”
For Judi, this work matters deeply because “isolation is still such a significant problem in the LGBTQ+ population.” She views their LGBTQ+ programming as a “wellness program,” ultimately aimed at helping people “age healthier” through connection and engagement. She’s fortunate to work in a community that empowers the COA to innovate: “Our town has never been anything but supportive.” However, she acknowledges that challenges can arise from societal biases: “There are still people out there who aren’t accepting of the full human rights of people who are part of the LGBTQ+ community. And I think that’s why cultural training and education for the staff was so important.” Ultimately, she stresses, “It had to start at home.”
A Checklist for Councils on Aging Starting LGBTQ+ Inclusive Programs: Judi Wilson’s Top Tips
Judi offers invaluable advice for any COA director looking to embark on similar inclusive programming:
- Connect with the Local LGBTQ+ Community: “One of the first things I would do is try and connect with members of the LGBTQ+ community in your community,” advises Judi. This ensures programming is relevant and desired by those it aims to serve. Don’t “program at them,” but “program with them or for them, alongside them.”
- Start Small and Grow Organically: Not every program needs to be a large-scale event from day one. Begin with manageable initiatives that reflect your community’s capacity and interests.
- Secure Funding Strategically: Identify and pursue diverse funding sources, including grants, as municipal funds may have restrictions on serving non-residents.
- Train Your Staff Thoroughly: Invest in comprehensive, in-person sensitivity training for all staff. This is paramount to ensuring a genuinely welcoming environment. As Judi states, “Train your staff and set expectations and be firm about it. It has to start at home.”
- Foster Internal Buy-In: Ensure your entire team, from staff to volunteers, embraces the initiative. “You’ve got to make sure that your team embraces what you’re doing,” she emphasizes.
- Embrace Learning and Adaptability: Not every program will be an immediate success, and that’s okay. “There’s no failure in our work, not everything is a success, but having tried it, is just as important.” Learn from what works and what doesn’t and adjust your approach accordingly.
- Be Visible and Intentional: It’s important to recognize that a lack of targeted programming might unintentionally convey a message of exclusion. As Judi shared, “If you’ve never done anything, perhaps you have sent a message to the LGBTQ+ community.” Proactive and thoughtful outreach, coupled with clear messaging, is key to demonstrating authentic welcome.
Judi’s overarching message for other COAs and the broader community is clear: “If you have never done anything, you have sent a message to the LGBTQ+ community… that it’s not important to provide that kind of programming. I really think that everybody should be starting to do that.” She encourages starting small, even with a cup of coffee and a conversation with a publicly identified LGBTQ+ community member to understand unmet needs. Allies are abundant, and this work is vital for fostering truly inclusive and supportive environments for all older adults.
Jun 25, 2025 | Aging Matters Newsletter, Healthy Aging
Lisa Krinsky, Director of the LGBTQIA+ Aging Project at Fenway Health, has dedicated 21 years to fostering inclusive environments for LGBTQ+ older adults in Massachusetts. Her journey began in the ASAP network where she quickly identified a critical gap: the lack of support and visibility for LGBTQ+ individuals as they age. This realization propelled her into a pioneering role, working at the intersection of aging services and the LGBTQ+ community.
Krinsky’s early work highlighted a significant challenge: simply updating forms to include questions about sexual orientation or gender identity wasn’t enough. As she explains, “You can’t just change the forms. You have to train people. You have to help support them, be successful in doing their jobs.” This understanding led to a focus on comprehensive training and technical assistance for Aging Services Access Points (ASAPs) and Councils on Aging (COAs). The goal was to help organizations “get your house in order” by examining everything from employee and consumer policies to marketing and outreach.
One key to success has been collaborative efforts. Krinsky recalls instances where the Aging Project would partner with COAs, leveraging their own standing in the community to build trust. “We would leverage our position in the community to help build relationships and have people come through the door and feel safe,” she says. This approach allowed LGBTQ+ individuals to feel secure enough to engage, eventually no longer needing the Aging Project’s direct involvement.
Despite progress, barriers persist. Krinsky notes that some COAs initially believed they had no LGBTQ+ members, asking, “Why should we do a program?” She emphasizes that a proactive approach is crucial: “If you wait for people to show up on your door, it’s very different than being proactive.”
A significant stride in overcoming these barriers came in 2018 with first-in-the-nation legislation requiring LGBTQ+ training for all entities contracting with Massachusetts’ state unit on aging. This ensures a baseline understanding of inclusive practices across the network. More recently, in the past year, legislation passed establishing an LGBTQI+ Bill of Rights in long-term care, codifying protections and respectful treatment for this population.
While these legislative changes are vital, Krinsky stresses that true inclusivity requires ongoing effort and a shift in mindset. She offers five key recommendations for COAs looking to become more welcoming and affirming:
Ways Councils on Aging Can Foster LGBTQ+ Inclusion
- Commit Resources and Build Foundation: Don’t just jump into programming. Dedicate staff time, financial resources, and physical space to cultivate an inclusive environment. “Putting that infrastructure time in and commitment is what will help you be successful,” Krinsky advises.
- Integrate Messaging into Regular Communications: Make it clear to everyone that your COA is welcoming. During Pride Month, or anytime during the year, include a statement in your newsletter celebrating LGBTQIA+ individuals and emphasizing the COA’s commitment to inclusivity. This not only invites LGBTQ+ folks but also informs non-LGBTQ+ members about the COA’s values, setting a tone that discourages discriminatory behavior. “It’s about letting everyone know, LGBTQ+ and non-LGBTQ+ members alike, that this center operates on principles of respect and belonging for all.”
- Increase Visibility: Simple visible gestures can make a big difference. Display a rainbow flag or sticker in your senior center, or encourage staff to wear rainbow pins on their ID badges. These small signs send a powerful message of welcome.
- Weave LGBTQ+ Content into Existing Programming: Don’t relegate LGBTQ+ topics just to Pride month. If you have a movie series, show a film like “Milk” during June or October (LGBTQ+ History Month). For book clubs, include books by LGBTQ+ authors or those exploring LGBTQ+ themes throughout the year. “It’s not just, ‘Oh, we do this in June,'” Krinsky emphasizes. “I really hope that they’re not just segregated to that one time in the calendar and that you’re able to incorporate that into your overall programming.”
- Be Prepared for Resistance: Understand that not everyone may immediately embrace these changes. Some individuals might express discomfort or even hostility. Being prepared for such reactions and having a clear stance against discriminatory behavior is essential.
The journey toward full inclusion is ongoing, and as Krinsky’s work demonstrates, it requires dedication, strategic planning, and a willingness to proactively create spaces where all individuals as they age feel safe, seen, and celebrated.
What steps is your Council on Aging taking to be more welcoming and inclusive to all members of your community?
If you are interested in learning about how your COA can be more LGBTQ+ inclusive reach out to Lisa Krinsky at lkrinsky@fenwayhealth.org
May 27, 2025 | Aging Matters Newsletter, Mental Health
At our local Councils on Aging (COAs) and Senior Centers, you’ll find dedicated individuals who are often the first point of contact for older adults navigating life’s complexities. These compassionate professionals are more than just guides to resources; they are listeners, problem-solvers, and often, a steady presence in times of distress. The Massachusetts Councils on Aging (MCOA) recognizes this vital role, and their “Behavioral Health Training” series, in partnership with McLean Hospital, is designed to empower COA staff with the specialized tools they need.
We recently spoke with Amanda Kirk, a Licensed Social Worker at the Beverly Council on Aging, who enthusiastically attended the training series. With five years under her belt at the COA and a background in social work, Amanda came into the training with a solid foundation. Yet, she found immense value in MCOA’s commitment to ongoing learning. “I love ongoing training,” Amanda shares, “I think it’s really important to keep learning and to take your experience and mesh it with new training, understanding new research.”
What truly drew Amanda to this series was the caliber of the instructors. “An opportunity with McLean, with doctors and a social worker from McLean, you can’t turn that down. It’s incredible to have this renowned hospital and program available for COA staff to learn from these professionals in the mental health field.”
Unpacking the “Iceberg” and Embracing “BIG”
For Amanda, the most impactful takeaway wasn’t just about new clinical content, but a deeper understanding of the human element in every interaction. She highlighted the powerful analogy of the “iceberg,” emphasizing that while older adults present with certain immediate concerns, there’s often a rich history and a multitude of unspoken factors beneath the surface.
“I loved when the trainer said that as a social worker, as whoever we are as providers, we offer the same thing; education, and who you are at the moment. You need to be aware of other factors in our own lives when working with someone. This profound reminder fosters empathy and encourages staff to look beyond the immediate presentation of a situation.
A cornerstone of the training that Amanda immediately put into practice was the “BIG” acronym: Boundaries, Integrity, and Generosity. She even has a sticky note on her computer as a constant reminder. “I really appreciated that, because thinking about who you are as a person in the moment, what you bring, really does affect that outcome. “This framework helps COA staff navigate complex situations with both compassion and professional clarity.
Navigating Crises and Long-Term Needs
COA staff are often the first to hear about a wide range of needs, from immediate crises to persistent behavioral health challenges. Amanda noted that while crises naturally grab attention, the training underscored the importance of addressing long-term mental health needs that individuals may have carried for years. “People with longer-term mental health challenges also should be getting that kind of attention and intervention.”
The training augmented Amanda’s existing de-escalation skills by reinforcing the power of a “warm handoff” during referrals. Instead of just providing a phone number, the emphasis was on connecting clients directly with a named contact, ensuring a smoother transition and fostering a sense of respect and follow-through.
The Unspoken Power of Self-Care and Shared Understanding
The self-care component of the training also proved incredibly impactful for Amanda. In a profession known for its potential for burnout, the validation offered was invaluable. “If you are feeling stressed, or if you are feeling worn out, or if you’re feeling sad because of a loss, etc., that’s all very normal. You’re not supposed to go through a career or a helping profession unaffected.” This normalization encourages COA staff to prioritize their own well-being, recognizing it as essential to their ability to help others.
Perhaps one of the most heartwarming aspects of nse of community it fosters. “It was very validating. It was very normalizing. ‘Oh, you experienced that at your COA as well.’ It was really helpful to hear other towns that struggled with it.” This shared understanding creates a supportive network among COA professionals across the state, reminding them they are not alone in the vital work they do.
MCOA’s “Behavioral Health Training” series is clearly more than just a series of workshops. It’s a testament to MCOA’s commitment to empowering COA staff, equipping them with essential knowledge, fostering self-awareness, and building a stronger, more connected network of care for older adults across Massachusetts.
May 27, 2025 | Aging Matters Newsletter, Mental Health
For Emily Kuhl, a seasoned case manager at The Newton Cooper Center (Newton Older Adult Services), the recent “Behavioral Health Training” series offered by McLean Hospital and the Massachusetts Councils on Aging (MCOA) wasn’t just another professional development opportunity; it was a profound affirmation and enhancement of her 18 years in the aging field. Having attended all sessions, Emily’s insights highlight the invaluable impact this training has on COA staff, regardless of their background.
Emily, a licensed mental health counselor, has always sought ways to improve her practice. “I’m always looking for trainings that just help me improve upon what I do, and I know McLean provides professional training, so I almost always am going to sign up for one of those.” But what truly resonated with her about this series was its specific focus on mental health for older adult services, a topic she feels is often overlooked despite the growing complexity of needs within COAs. “What caught my eye about it was that it was designed with information about mental health to older adult services. Primarily, COAs, which I found doesn’t often happen.”
Essential Value for All Staff
Emily firmly believes this training is essential for all COA staff, not just those with a social work or mental health background. She witnessed firsthand how colleagues, eager to help, sometimes found themselves ill-equipped to handle high-stress situations. The training, she explains, offers practical skills that can empower anyone working on the front lines.
“I think the training is for anybody and not specifically for staff with a background in mental health,” Emily states. “We’ve had moments here where I’ve seen some of my colleagues get a little panicked about a situation, this education would be really helpful. I think it’s a great tool for us all to have; you don’t always know who’s going to walk in the door.” From the reception desk to the director’s office, unexpected mental and behavioral health challenges can arise at any moment, and having a foundational understanding of how to respond is critical.
Key Takeaways and Transformative Insights
One of the most impactful lessons for Emily came from the BIG acronym: Boundaries, Integrity, and Generosity. She explains how it helps staff prioritize: “you start with the generosity of ‘I want to help this person, they’re really in need’ to integrity, which is what is my role within the field, and then boundaries of knowing what I can do, what I can’t do.” This framework proved particularly helpful in navigating challenging client situations, allowing her to re-evaluate her approach and set necessary limits while still providing support.
The training also reinforced the importance of active listening and grounding oneself in crisis situations. Emily noted, “when someone’s in crisis, they often think they’re not being heard, or they’re not being listened to. You need to go into the situation, intending to portray that you are listening, that you do care, and that you want to help.” She emphasized that a calm and grounded demeanor can help de-escalate a heightened individual, preventing a situation from spiraling out of control.
Another significant benefit was the sense of camaraderie and shared experience among COA professionals. “It reminds you you’re not in a bubble, mental health isn’t just in Newton? It’s everywhere. So that that feeling of camaraderie… I’m not actually alone. I have colleagues across the state who are running into these issues as well.'” This validation and shared understanding foster a supportive network that extends beyond individual towns.
Finally, the focus on self-care as a vital component of effective service deeply resonated with Emily. Recognizing the emotional toll of working with vulnerable populations, the training underscored the necessity of prioritizing one’s own well-being. Emily now consciously checks in with herself throughout the day: “I’m finding that I’m paying more attention to myself and how I’m doing, and that, I think, is helping me help others. It’s the whole airplane metaphor of putting the oxygen mask on yourself first.”
The “Behavioral Health Training” series is clearly making a tangible difference in the daily work of COA staff like Emily. By equipping them with practical skills, fostering a sense of community, and emphasizing self-care, the program empowers these frontline professionals to provide even more effective and compassionate support to older adults.
May 27, 2025 | Aging Matters Newsletter, Mental Health
The growing need for robust behavioral health support among older adults is undeniable. The Massachusetts Councils on Aging (MCOA) has stepped up to meet this critical demand, forging a powerful partnership with McLean Hospital to deliver specialized training to COA staff and directors across the Commonwealth. This collaboration is proving to be a vital resource, equipping frontline professionals with the skills and confidence to navigate complex mental health challenges in their communities.
The Critical Need for Behavioral Health Training
According to Ipsit Vahia, Chief of Geriatric Psychiatry at McLean Hospital, the partnership was a natural fit. “Mclean has been a supporter of the Massachusetts Councils on Aging for a number of years. When I took over as the interim chief about two and a half years ago, a priority for me was to really expand our work with organizations that are embedded deeply within the community.” This proactive approach by McLean recognized the crucial role COAs play in the lives of older adults, often being the first point of contact for individuals experiencing mental health issues.
Marie Clouqueur, Director of Caregiver Services and the GUIDE program at McLean, underscores the ever-present nature of behavioral health concerns. “Behavioral health isn’t going anywhere. It’s everywhere all the time, always 24/7, and the staff at COAs are constantly hit with that every day.” This reality necessitates comprehensive training that covers a wide spectrum of behavioral health topics, from acute crises to long-term support. The training series, structured into three parts, addresses common behavioral health conditions, crisis response strategies, and the unique challenges of dementia care, including support for caregivers.
McLean’s Commitment to Community Partnership
The partnership with MCOA is deeply embedded in McLean Hospital’s mission to extend its expertise beyond its walls. Dr. Vahia emphasizes, “This partnership exemplifies the best of McLean’s mission. We see it as a core part of our mission of providing the best mental health care to the community, as also being thoughtful in the ways in which we expand our expertise.” This commitment means bringing specialized knowledge directly to those who need it most, rather than expecting individuals to navigate complex healthcare systems on their own.
Dr. Vahia highlights the strategic importance of this collaboration: “MCOA is that community, at the front line in communities working with older adults where they live. They also are the ones who are the first people to come across challenges, often the first people to hear about behavioral health issues.” This direct connection allows McLean to contribute meaningfully to community well-being by empowering those already serving older adults.
Tangible Benefits for COA Staff
The impact of this training series on COA staff has been significant, providing both practical skills and a renewed sense of support:
- Enhanced De-escalation Skills: The training emphasizes a nonjudgmental approach to de-escalation, encouraging staff to understand the underlying distress driving outbursts. Dr. Vahia explains, “recognize that the reason they are having these outbursts towards you is in some ways an acknowledgement that you are a safe space for them to have the outbursts to begin with.” This shift in perspective, combined with practical techniques, helps staff manage challenging situations more effectively.
- Prioritizing Self-Care: Recognizing the demanding nature of their work, the training also dedicates time to self-care and stress first aid. Marie Clouqueur notes, “one of the best ways that we can help support older adults is to support the people who are already on the front lines doing the work so that they can stay healthy and engaged in the work and not burn out.” This focus on well-being is crucial for preventing burnout and ensuring the continued dedication of COA professionals.
- Real-World Problem Solving through Office Hours: The virtual office hours, held after each in-person session, have proven to be an invaluable resource. They offer a platform for COA staff to discuss specific case scenarios and receive individualized guidance from McLean clinicians. Dr. Vahia describes it as “real-world problem solving,” where staff can adapt and tailor the learned approaches to unique situations, fostering a deeper understanding and application of the training material.
This partnership between MCOA and McLean Hospital is a powerful example of how collaborative efforts can significantly enhance the capabilities of community-based organizations, ultimately leading to improved behavioral health outcomes for older adults across Massachusetts.
May 27, 2025 | Aging Matters Newsletter, Mental Health
The Massachusetts Councils on Aging (MCOA) is deeply committed to ensuring that Council on Aging (COA) staff and directors across the Commonwealth have access to the best possible professional development. This dedication is especially evident in our recent collaborative “Behavioral Health Training” series with McLean Hospital, a program meticulously designed to equip COA professionals with the essential skills and knowledge to address the growing mental health needs of older adults.
Andrea Cordis, MCOA’s Training and Education Manager, emphasizes the organization’s member-centric approach to professional development. “Professional development’s effectiveness hinges on meeting participants’ needs,” she states, highlighting how MCOA actively seeks input from its membership to shape its training initiatives. This commitment to understanding the network’s needs led to the pilot partnership with McLean Hospital, directly addressing the significant demand for behavioral health training identified through member surveys and focus groups.
The Value of McLean Trainings: Real-World Impact
The behavioral health training series, delivered in five locations across Massachusetts, has been a resounding success due to its highly customized and practical nature. McLean Hospital’s team, led by Dr. Ipsit Vahia and Marie Clouqueur, tailors each session based on a pre-registration survey and real-life scenarios submitted by COA staff. This ensures the training content is immediately applicable to the daily challenges faced by those on the front lines.
Attendees consistently praise the direct applicability of the training. One particularly impactful piece of feedback highlights the immediate utility of the skills learned: “They love that it’s customized to them that they can take what they’ve learned on a Thursday and put it into practice on a Friday.” This sentiment underscores MCOA’s goal of providing tangible tools that empower COA staff to effectively manage mental health crises and support the well-being of older adults.
The interactive nature of the in-person sessions fosters a supportive environment for learning and shared experience. As Andrea notes, “the in-person trainings bring a lot of discussion, a lot of camaraderie and real-world scenarios. It’s a nice way for them to talk to each other as well as the experts from McLean.” This emphasis on peer-to-peer learning, coupled with expert guidance, creates a rich and valuable training experience.
Beyond the in-person sessions, MCOA and McLean Hospital have implemented virtual “office hours,” providing an ongoing platform for COA staff to seek guidance and debrief on challenging situations. This innovative approach offers a unique form of support, as one social worker attendee shared, “she said that attending the office hours felt like the supervision she was missing.” This continuous learning opportunity further reinforces MCOA’s dedication to holistic professional growth.
A Call to Action for MCOA Membership
MCOA is committed to continually evolving its professional development offerings to meet the dynamic needs of its membership. As Andrea Cordis eloquently puts it, “Don’t be afraid to reach out and tell me what you’re looking for… because I can’t guess what the network needs. I rely on the network to tell me what they’re looking for and what they feel will help their professional development. Chances are, if you need it, somebody else is looking for it too.”
Your input is invaluable! We encourage all COA staff and directors to actively communicate their educational and training needs to MCOA. Whether it’s a specific topic, a new program idea, or a format preference, your voice helps shape the future of professional development for the COA network in Massachusetts.
Apr 28, 2025 | Aging Matters Newsletter
Each May, we observe Older Americans Month (OAM) to honor the invaluable contributions of older adults in our communities. The 2025 theme, “Flip the Script on Aging,” encourages us to challenge outdated stereotypes and embrace the diverse experiences and opportunities that come with aging.
Redefining Aging in Our Communities
Aging is not a decline, but a journey filled with growth, resilience, and continued contributions. It’s time to shift our perspective and recognize that older adults are vibrant, valuable, and integral members of our society. This month, let’s celebrate the stories, achievements, and ongoing impact of older individuals who enrich our lives every day.
Councils on Aging: Catalysts for Change
Local Councils on Aging (COAs) play a pivotal role in supporting older adults. They offer programs and services that promote independence, health, and social engagement. From wellness classes to volunteer opportunities, COAs empower older adults to lead fulfilling lives and continue contributing to their communities.
Join the Movement
Let’s come together to “Flip the Script on Aging” by:
- Sharing Positive Stories: Highlight the achievements and experiences of older adults in your community.
- Engaging in Intergenerational Activities: Foster connections between generations through shared events and programs.
- Advocating for Inclusive Policies: Support initiatives that recognize and address the diverse needs of older adults.
Together, we can reshape the narrative around aging and build communities that value and support individuals at every stage of life.
Resources for organizations >>
Apr 28, 2025 | Aging Matters Newsletter
At the Massachusetts Councils on Aging (MCOA), we believe advocacy is a year-round commitment—but there’s one day that truly unites our voices on Beacon Hill: Older Adult Lobby Day. This powerful day of action brings together older adults from across the Commonwealth and aging services agencies that support them, including Councils on Aging, to speak directly with legislators about the needs of our aging population. And we need you to be part of it.
Why Advocacy Matters
Every older adult deserves access to programs and services that support healthy aging, economic security, independence, and community connection. But these vital supports don’t just appear—they are funded through state dollars, shaped by policy, and sustained through continued advocacy. That’s where MCOA and YOU come in.
A Win for Last Year—And a Push for More
Thanks to the MCOA Lobbying Team and to dedicated advocates like you, MCOA successfully worked with the Legislature last year to increase the COA Formula Grant from $14 to $15 per older adult. This increase meant real dollars in the hands of local Councils on Aging—used for programs, staffing, and outreach that directly benefit older adults and caregivers in your community.
But we’re not stopping there.
This year, we are once again calling on our elected officials to invest in the future of aging in Massachusetts by raising the formula grant to $16 per adult 60 years or older. With the number of older adults steadily increasing, these funds are critical to ensuring COAs can meet demand with quality services and innovative programs.
Join Us on Lobby Day
Help us make the case in person. Lobby Day is your opportunity to stand up for older adults and show our legislators the impact of COAs in every city and town. Together, we can educate, inspire, and influence public policy that truly reflects the needs of our aging residents.
Whether you’re an older adult, COA staff member or volunteer, a supportive family member or caregiver, or a passionate advocate for aging well, your voice is needed at the State House.
📅 Save the Date: [May 13, 2025]
📍 Massachusetts State House, Boston
📝 Register to attend or learn more: [https://agingaccess.org]
Let’s keep the momentum going—because aging is everyone’s future, and together, we can shape it for the better.
Mar 21, 2025 | Aging Matters Newsletter
On a showery and windswept day last fall, while on vacation in Ireland, I had the privilege to meet Paddy, Sean and Seamus and was invited into their Men’s Shed on Achill Island in County Mayo. This was on my “Bucket List”, and you may wonder why, but I have read quite a bit about various Men’s Sheds, and I wanted to learn more about them, to see them and understand why and how they work. I was curious about how these gentlemen were drawn to the Men’s Shed, and the value it has brought to them. If you’ve not heard of these, Men’s Shed are community based projects, where men can come together to learn, share skills and make long-lasting friendships together. First founded in Australia in the 1980’s, they have since expanded to other countries including Ireland, the UK, Canada, Iceland, and there are a few here in the US as well. 
They are in some ways similar to Senior Centers in the US, in that they drive connection, and create community, and on that windswept day I learned how incredibly important that is to these gentlemen. Paddy, Sean and Seamus shared with me the reasons why they sought out the Men’s Shed, and for each of them it was all about connection, community and a sense of purpose. Being on a remote island and a very rural area, the Men’s Shed is in many ways a lifeline to the men of Achill Island. The talk that morning included current events in Ireland and the world, their experiences during COVID, the very clear understanding they have of the importance of staying connected to maintain their health, and the current community project they were engaged in, as one of them so aptly stated, “If it weren’t for this place, I’d be home staring at my four walls”. I have to say after having spent 90 minutes with these gentlemen I felt buoyed and inspired which is why I am sharing this with you. In these times of uncertainty, I hope you know just how valued you are because of what you do. What you, Senior Center Directors and Staff, do each and every day, is help to build connections and you ARE the community! Senior Centers are such vital communities of connection for the older adults you are serving. We know that older adults who participate in senior center programs experience better psychological well-being across several areas, including:
- Higher levels of health
- Increased social interaction
- Greater life satisfaction
We also know that having numerous direct connections and social interaction with people, gives older adults alternative routes to valuable resources, increasing their chances of receiving support when it is needed. Therefore, those older adults who have larger networks tend to have better health, especially with frequent interaction. In addition there’s great research on how socially connected individuals at Senior Centers and/or Senior Activity Centers are also more likely to adopt healthy behaviors such as adherence to medical treatments, as well as participation in physical and mentally stimulating programs. The work you do to support the older adults in your communities is amazing, and the impact of all this work is helping older adults in your communities to thrive, maintain good health and age in place. If our Towns and Cities did not have you, this would place the older adults in your communities at serious risk of social isolation and loneliness, and poorer health outcomes, and we know what those outcomes look like because we saw them develop during the COVID-19 Pandemic. The lack of social ties is one of the main reasons that isolation can raise the chances of premature death from all causes. It’s a risk that the CDC has reported that rivals smoking, obesity, and physical inactivity. Social isolation and fewer connections can have an impact on the brain, and a meta-analysis of 19 studies showed that older adults with low social participation—had a 41% higher risk of dementia. So thank you. Thank you for working to keep our Older Adults safe, healthy, engaged, supported, valued and connected in our communities! With the deepest respect and gratitude, Betsy
Mar 21, 2025 | Aging Matters Newsletter
In a world often focused on challenges, it’s refreshing to hear stories of dedication, compassion, and the profound rewards of serving others. Hayley Wood, MCOA’s Economic Security and Outreach Manager, offers a unique perspective, shaped by her years as a senior center director and her deep commitment to human-centered service.
Hayley’s journey into council on aging services began with a desire to make a more direct, human impact. “I was feeling like the service I wanted to provide…I wanted it to be a little more human, centered and based on people experiencing need,” she explains. This drive helped her transition from a foundation grant officer to an Ombudsman volunteer, then a care advisor, and eventually, a dedicated outreach coordinator and senior center director.
Her experiences painted a vivid picture of the realities faced by older adults, from transportation challenges and limited family support to the critical issue of housing. But it also illuminated the crucial role of benefits enrollment for economic security. As Hayley explains, “Outreach Coordinators and other COA staff—often directors—work one on one with community residents to access public benefits that will save them money.” She underscores that “no entity in federal, state, or municipal government is handing out money to people who need it, so COA professionals guide people who are looking for ways to spend less to important programs like SNAP for food, Home Energy Assistance Program for fuel assistance, MassHealth, and the Medicare Savings Program.”
Hayley witnessed firsthand how these programs could transform lives. “In 2024 the Medicare Savings Program, formerly known as Senior Buy In, eliminated the asset test, so many thousands more older adults are eligible to get health costs defrayed and to no longer have to pay their $185/month Medicare Part B Premium. These programs alone have the potential to save income-eligible older adults in MA thousands of dollars a year.”
Now, in her role at MCOA, Hayley serves as a vital conduit between senior centers and broader initiatives, not just in housing but also in economic security. “MCOA creates and promotes multiple opportunities for COA staff who provide social services to learn and connect with each other,” she notes. “Our multiple partners regularly offer webinars, conferences, coalition membership, and more to our network. We help highlight those opportunities as well as devising our own ways to support the outreach sector of our network.”
Hayley recognizes the challenges older adults face in navigating these vital programs. “Every one of these programs has a distinct application and process, although MassHealth is now incorporating a SNAP application. Many older adults feel discouraged by bureaucratic processes, which are frequently poorly communicated by the agencies that lead the programs, particularly if older adults that need them are going through difficulties.”
This is where the direct support of COAs becomes indispensable. “Outreach Coordinators, Directors, and often volunteers and the state’s Options Counselors will know eligibility requirements for all of these programs and do an initial screening with a “client,” and also help fill out applications in person, or handle an online application. COA staff often assist clients who don’t have or use computers, and they often help clients who have trouble organizing complex paperwork.” And, as Hayley points out, “COAs also host SHINE Counselors, volunteers who are trained to help Medicare enrollees compare and evaluate their options and also screen their clients for MSP and MassHealth eligibility.”
Hayley’s commitment to professional development is evident. She recognizes the dedication of senior center professionals to continuous learning and growth, especially in areas like benefit enrollment and navigating complex systems. “The appetite for opportunities to learn and talk and have also peer-to-peer conversations about complicated scenarios is so strong with this group of professionals,” she observes.
Hayley’s Advice for New Directors and Outreach Workers:
- Eat lunch with your staff and participants: “Eat lunch together,” she advises, emphasizing the importance of building community and fostering connections. “Our friendships grew, and our relationships with participants…we formed a little community at lunch every day.”
- Embrace the power of listening: “You see the value of listening. You can see someone often soften and get some relief…If you really just give a hoot, and listen, and be quiet.”
- Acknowledge and document your accomplishments: “I did a little creative journal, and I wrote a list of things that I’d done, seen and heard in the day, and I drew a little picture of myself in the scene.”
- Forge friendships: “The gift of the job is the relationships; lean into it.”
- Practice self-care: “Take some time, take an hour, and talk to someone; you deserve it.”
Key Takeaways:
- The power of human-centered service lies in building meaningful relationships and providing compassionate support to older people, including vital assistance with economic security and benefit enrollment.
- Even in the face of complex challenges, small acts of kindness and attentive listening can make a significant difference for aging adults.
- Continuous learning and professional development are essential for those serving older adults, especially in navigating complex benefit systems.
- Building community and fostering connections among staff and participants creates a supportive and enriching environment.
Hayley Wood’s story is a testament to the power of dedication, compassion, and the rewards of serving others. Her experiences remind us that even in the face of adversity, we can find joy and purpose in making a positive impact on the lives of those around us, ensuring they have access to the resources and support they need to thrive.
Mar 21, 2025 | Aging Matters Newsletter
In the bustling heart of any community, there lies a network of support, a lifeline for those navigating the complexities of aging and life’s challenges. At the Council on Aging (COA), social services play a pivotal role, weaving together resources and compassion to uplift lives.
“It’s different every day,” says Sarah Amaral, Director of the Franklin Senior Center, highlighting the dynamic nature of COA social work. From assisting with fuel assistance applications to conducting comprehensive needs assessments, the work is as varied as the individuals they serve.
A Hub of Support: The Importance of Needs Assessments
Imagine a hub where individuals can turn for guidance, a place where their needs are heard and addressed. That’s precisely what a COA social worker provides.
“My assessment starts with actively listening to the community member and asking questions to get a bigger picture of what they need help with. I start with ‘What brings you in today?’ says Realeen Gallivan, Franklin’s Social Service Coordinator, I look at the needs and the support required to maintain a person’s quality of life. I encourage independence, which allows community members to maintain autonomy.”
These assessments delve beyond surface-level issues, uncovering hidden needs and connecting individuals with vital resources. “Most of the community members I work with come to see me for one concern or issue, and after spending time with them, I connect them with appropriate resources and programs that are available to help them.” Raeleen shares. “After meeting with a community member, I often give them a tour of the center and review the monthly newsletter. As we go over the Senior Center’s programs, I discuss the importance of self-care and socialization.”
Teamwork: The Backbone of Success
The success of COA social services hinges on collaboration. “I think that collaboration is a key component here, not only with other departments, but with Staff,” Sarah emphasizes. “Everyone knows if there is any sort of concern in the Center, staff take it directly to Rae.” This teamwork extends beyond the center, involving partnerships with local police, fire departments, health departments, and other community organizations.
“The Town of Franklin put together FCAT, which is the Franklin Crisis Action team,” Sarah explains, “because we found that we can help with many of the challenges an older adult might face in collaboration with other town departments. We realize that the senior center is not their only touch point, specifically the most vulnerable cases, like someone homebound or homeless, or the folks who are in need of the most support.
This collaborative approach ensures that no one falls through the cracks, providing a safety net for the most vulnerable members of the community. “It’s really great to be able to fill everyone in and get information that we need behind the scenes,” Sarah says, “and to recognize who that person holds trust with, and to try and hold it there.”
Success Stories: Transforming Lives
The impact of COA social services is best illustrated through the stories of those they serve. Raeleen shares a heartwarming tale of a homeless gentleman who came to the center “besides himself, living in the woods and just not knowing where to begin.” Through patient guidance and support, he not only secured housing but also found a sense of community at the senior center. “Just to see him change and evolve from a scared man, not knowing what to do,” Raeleen recalls, “you know, he just succeeded, and he still comes here. He has friends here, which is awesome.”
This transformation highlights the power of compassionate support and the importance of creating a welcoming environment. “It works like a family, just looking out for each other,” Sarah observes, “and then always knowing that the senior center is the best place to start and Raeleen can refer from there. We know that Rae is the master of finding resources!”
Navigating Challenges: A Guiding Hand
In an age of increasing technology and complexity, COA social workers serve as guides, helping individuals navigate applications for benefits, housing, and other essential services. Raeleen shares her strategy, “I sit down with the community member, and go over the housing application together. We talk about where they’d like to live and apply right then and there. I assist with these online applications because it can be overwhelming to fill out. After meeting, I always recap what we worked on and discuss future goals. I let them know I’m always available if they have additional questions or needs.This personalized approach ensures that individuals receive the support they need, overcoming obstacles and accessing vital resources.”
Building Trust: Encouraging Help-Seeking
For those hesitant to seek help, COA social workers offer reassurance and understanding. “I always reassure them. It’s their decision,” Raeleen says. “I’m only here to provide options. Ultimately, it’s their choice whether or not they want the services.”
By building trust and offering personalized support, Council on Aging social services empower individuals to take control of their lives and access the resources they need. “And I think once they’ve built that rapport, they just trust you,” Sarah notes.
The Council on Aging’s social services are a testament to the power of compassion, collaboration, and community. They are a beacon of hope, illuminating pathways to brighter futures and ensuring that no one faces life’s challenges alone.
Mar 21, 2025 | Aging Matters Newsletter
In the heart of Framingham, Massachusetts, amidst the bustling activity of the Callahan Center, a story of transformation unfolded. Randy Aylsworth, a seasoned professional with a background in the corporate world, found himself drawn to the field of aging services, a path that would lead him to become a champion for older adults in his community.
From Emergency Calls to Community Leadership
Randy’s journey began at Lifeline Systems, where he spent 15 years immersed in the world of emergency response services. As a call center agent, trainer, and manager, he fielded thousands of calls, each one a reminder of the vulnerabilities and needs of older adults living alone. This experience instilled in him a deep sense of empathy and a commitment to improving the lives of older adults.
When the corporate landscape shifted, Randy found himself seeking a new direction. He was drawn to the Framingham Council on Aging, initially as a customer service manager. This transition, while challenging, allowed him to leverage his existing skills. “My corporate experience, particularly in personnel management, budgeting, and operations, proved invaluable,” Randy explained. “Managing a large call center involved constant hiring, performance reviews, and budget oversight. These skills translated seamlessly to my role at the COA.”
A Champion for Older Adults
Randy’s dedication to his work was evident in his passion for developing new programs and services. He saw opportunities where others saw challenges, and he was always looking for ways to improve the lives of the older adults he served. His entrepreneurial spirit led to the creation of innovative programs, such as the transportation service, which quickly became a lifeline for many older adults who struggled with mobility.
As Director of Aging Services, Randy became a champion for older adults in his community. He advocated for their needs, ensured their voices were heard, and worked tirelessly to create a supportive and inclusive environment for them to thrive. His leadership inspired others to join the field of aging services, and he became a mentor to many aspiring professionals.
Advocating for Older Adults in Municipal Government
Randy’s role extended beyond the walls of the Callahan Center. He became a strong advocate for older adults within Framingham’s municipal government. Understanding the complexities of the system, he worked diligently to:
- Build Relationships with Elected Leaders: Randy fostered open communication and trust with city councilors, the mayor, and other officials. He ensured they were informed about the needs of the older adult population and the crucial role the Callahan Center played.
- Secure Funding and Support: He effectively presented budget requests, demonstrating the value of programs and services, and advocating for the resources necessary to meet the growing needs of Framingham’s older adults.
- Navigate Municipal Processes: Randy learned to navigate the sometimes complex processes of municipal government, ensuring that projects and initiatives moved forward efficiently and effectively.
Randy’s Impact on the Callahan Center: A Collection of Quotes
- On Innovation and Growth: “I see opportunities where others see problems. That’s what drives me.”
- On the Importance of Community: “We’re not just a center; we’re a community. We’re here to support each other, to celebrate life’s milestones, and to ensure that no one feels alone.”
- On Nurturing His Staff: “My team is my greatest asset. I believe in empowering them, supporting their growth, and creating a positive and collaborative work environment.”
Advice for a Mid-Career Transition into Aging Services
- Focus on Your Strengths: “Many skills are transferable,” Randy emphasized. “Communication, problem-solving, leadership, and even skills like project management are valuable in any setting, including aging services.”
- Embrace Lifelong Learning: “The field of aging is constantly evolving. Be a lifelong learner, stay curious, and seek out opportunities to expand your knowledge and skills.”
- Prioritize Self-Care: “Caring for others can be emotionally and physically demanding. Remember to prioritize your own well-being. Take breaks, practice self-care, and seek support from your colleagues and loved ones.”
A Call to Action
Randy’s story is a testament to the power of transferable skills and the rewards of a career dedicated to serving others. His journey from a corporate executive to a community leader is a source of inspiration for those seeking a fulfilling career. His passion for his work, his commitment to his community, and his entrepreneurial spirit have made him a true champion for older adults.
The field of aging services offers a wealth of opportunities for those seeking a fulfilling career. By bringing your unique skills and talents to this vital field, you can make a real difference in the lives of older adults and create a brighter future for all.
Mar 21, 2025 | Aging Matters Newsletter
For Andrew Sylvia, an advanced standing Master of Social Work Student at Bridgewater State, the path to social work felt like a “calling.” His experiences working with children with behavioral disorders and his close relationship with his grandparents ignited a passion for helping others navigate life’s challenges. Now, as an intern at the Duxbury Council on Aging, Andrew is translating classroom theories into real-world impact, enhancing the lives of older adults.
“It almost felt like a calling. ” Andrew shares, reflecting on his initial inspiration. “I was in school just to be in school and I didn’t know what I wanted to study.” His work alongside social workers at an elementary school solidified his path. “They even told me, you’re a social worker, this career is for you!”
Working with older adults stemmed from personal experience. “It came from more of a personal experience. I grew up with grandparents deeply involved in my life,” he explains. Witnessing their struggles in later life motivated him to “stick my toe into the field and see what it was like helping older people with their stressors and see what I can do to help ease that.”
“I fell in love with psychology and theories and the ideas of helping people and helping them understand what’s hard for them. Why it’s hard for them and helping them find ways that they can handle it, and resources that are out there,” Andrew explains.
One poignant example highlights the power of applied theory. A patron approached Andrew after a group meeting, seeking guidance on how to support a friend who was isolating. Drawing upon his knowledge of cognitive behavioral therapy (CBT) and narrative therapy, Andrew facilitated a conversation that empowered the patron to develop a plan. “I was able to, using those theories, help her, talk through it, and think of a great plan that she had- going to this woman’s house and bringing her a meal.”
The story didn’t end there. A week later, the patron called Andrew, elated that her visit had been a success. “She went and brought her friend a meal, and her friend was very thankful, and it was a great outcome for them. That’s one of the bigger interactions that will stick with me,” Andrew says, a testament to the tangible difference social work interns can make.
Listening: A Powerful Learning Tool and Valuable Lessons
Beyond applying theoretical frameworks, Andrew emphasizes the profound impact of simply listening to older adults. “One of my favorite parts of being here is being able to plan and run groups and facilitate groups and activities,” he shares. “But then the best part of it is, once we stop the video and stop the teaching and the education, and we just talk about it. The amount of knowledge, intelligence and experiences that are in the group … I get chills sometimes just hearing them discuss what they know, their experiences, what they’ve been through.”
Andrew recognizes that older adults are the “experts” in their own lives. “Hearing from the people who are going through it, who live it every day. It’s their life, hearing what they need, what they could use a little more help with, or even just the process of talking to people who experience the same kind of thing is so helpful for them.” By providing a platform for open dialogue, interns like Andrew foster community building and empower older adults to share their voices. “The aging population are the experts. They’re doing it. They could use a little help with some resources and that’s what I feel like we can, as social workers, can do-help find the resources and listen to them and give them a voice.”
Navigating Challenges and Defining Roles
Andrew’s internship was not without its challenges. One significant hurdle was defining his role. “When I found that when I was introducing myself to people at the beginning of the year, people didn’t have any idea what I was there for and they were asking so what do you do? he recalls. “A challenge for me personally, was to really define my role and figure out how I can be the most helpful for our patrons.”
He also encountered the inherent challenges of working with a population that values independence. “It was finding ways to help them understand that I’m here to help, and they can trust me,” he explains. ” You just need to be creative and listen.”
Rewarding Experiences and Career Influence
Despite the challenges, Andrew found immense reward in his work. “The most rewarding part is honestly just seeing them smiling and coming to the senior center,” he shares. “People show when they feel happy about being helped, you can tell.”
This internship has significantly influenced his career goals. “It definitely has confirmed that I want to continue to work with older adults,” he affirms. “It’s a really rewarding experience, and I feel like I’m making a difference.”
Addressing Men’s Needs: The Legacy Lounge and Beyond
Andrew’s dedication extends to addressing the specific needs of the male population at the Duxbury Senior Center. Recognizing the reluctance some men may have in seeking help or participating in activities, Andrew took initiative. “Being a male social worker, I’m definitely in the minority. My own personal struggles sparked my interest in men’s mental health, and it’s become a real passion of mine. So, it was part of what I wanted to focus on when I started here.”
Inspired by a meaningful connection with a patron, Andrew created a monthly newsletter tailored to men’s interests, featuring sports, competition, and other engaging content. “I go through the main senior center newsletter, with lots of great programs and services and I pull out the things that just stick out to me, from a male perspective,” he explains. He also established a men’s group called Legacy Lounge, providing a space for camaraderie and support.
Through his efforts, Andrew is breaking down stigmas and creating a more inclusive environment. “I get a good feeling from these gentlemen that they’re going to keep it going when my placement ends at the end of April,” he says, a testament to the sustainable impact of his work.
Preparing Future Social Workers and Offering Advice
Andrew believes internships like his are crucial for preparing future social workers for careers in aging services. “It’s a great way to get real-world experience and apply what you’ve learned in the classroom,” he says. “It also helps you understand the unique challenges and needs of older adults.”
His advice to other social work students considering an internship in aging services is to “be open-minded and willing to learn.” “Listen to the older adults and let them guide you,” he advises. “And don’t be afraid to ask questions and seek guidance from your supervisors.”
Andrew’s internship experience highlights the invaluable role of social work interns in enhancing the lives of older adults. By bridging theory and practice, prioritizing listening, addressing specific needs within the community, and navigating challenges with creativity and empathy, interns like Andrew make a meaningful difference while gaining invaluable experience for their future careers.
Feb 20, 2025 | Aging Matters Newsletter, Healthy Aging
At the Chicopee River Mills Senior Center, food is more than just sustenance; it’s a catalyst for connection, a tool for empowerment, and a cornerstone of healthy aging.
Sherry Manyak, the center’s director, and her staff have cultivated a thriving hub where nutrition takes center stage, transforming lives one meal, one program, and one partnership at a time.
Eight years ago, when Sherry took the helm, the center’s cafe was a modest operation. But under her leadership, it has blossomed into a vibrant community space. From offering breakfast sandwiches and fresh soups to spearheading a thriving garden that supplies the kitchen with produce, herbs, and spices, Sherry and her team have reimagined the role of food in senior well-being. This transformation wasn’t a linear progression. During the challenging times of Covid, the center pivoted to provide hundreds of meals daily to keep seniors safe and nourished, a service that revealed just how essential accessible, healthy meals were to this community.
That experience became the seed for further innovation.
“We realized we could do even more,” Sherry reflects. “Why have someone else provide the meals when we could create our own, using fresh, local ingredients and catering to the specific needs of our community?” This pivotal shift led to hiring cooks and cafe staff, creating jobs within the community while also dramatically improving the quality and nutritional value of the meals served.
Sherry recognizes that finances and education are significant barriers to healthy eating for many older adults. “Giving them education on healthy choices and how they affect their bodies is huge,” she emphasizes. She shares a personal anecdote about her mother, whose eating habits were transformed through education and a focus on protein and fresh ingredients. This experience mirrors the center’s approach, where seeing others choose healthy options inspires similar choices.
A vital part of the center’s commitment to fresh, healthy food is their own garden. What began as a smaller plot has, thanks to an MCOA SIG grant, expanded four times in size. This thriving garden now provides a bounty of fresh vegetables, herbs, and even spices that are used directly in the center’s kitchen. From vibrant tomatoes and crisp lettuce to fragrant basil and flavorful oregano, the garden’s harvest not only enhances the nutritional value of the meals but also connects seniors to the process of growing their own food, fostering a deeper appreciation for healthy eating. This connection from garden to table is a source of pride for the center and a testament to their dedication to providing the freshest, most wholesome meals possible.
The center’s emphasis on fresh, scratch-made food aims to reverse the trend of processed foods, offering an alternative that prioritizes nutrition. “We try to make everything fresh and get away from the processed type foods,” Sherry explains. The expanded garden plays a crucial role in this effort, allowing the center to use homegrown vegetables, spices, and herbs in their kitchen.
The impact of these changes goes far beyond the physical. The center has become a place where friendships blossom over shared meals and cooking demonstrations. “They’ll sit down at the lunch table,” Sherry observes, “they’ll all talk about their lives…Hey, I’m going to this exercise class after lunch. Want to join me?” These connections foster a sense of belonging and support, combating social isolation and promoting emotional well-being.
The center also provides grab-and-go options for those who prefer a quick meal or want to take food home. “We were hearing a lot that people don’t want to cook just for themselves,” Sherry explains. The cafe offers affordable, nutritious meals, often using the previous day’s lunch or fresh soups, ensuring access to healthy food for everyone. The prices are kept deliberately low, recognizing that most seniors are on fixed incomes.
Partnerships are integral to the center’s success. The city council provides funding for the lunch program, and the center actively pursues grants to support its various initiatives. They collaborate with organizations like the Western Mass Food Bank, Baystate Health, and local assisted living facilities. One exciting collaboration brings participants to the new local food bank for live cooking classes, teaching them valuable skills to prepare nutritious meals at home. They also partner with local farms, providing farm share opportunities and farmers’ market coupons to encourage access to fresh produce. The center even experimented with a mobile grocery store to further enhance food access.
Sherry shared heartwarming stories of personal transformations. One gentleman, struggling with isolation after losing his wife, now comes to the center almost daily, participating in meals, classes, and making new friends. Sherry’s own mother, after an accident, returned to the center, embraced by her friends there, who encouraged her rehabilitation.
Sherry’s advice to other COAs is to embrace collaboration and not be intimidated by grant writing. She emphasizes the importance of brainstorming with staff and the community to generate new ideas and tailor programs to the specific needs of the local population. She also suggests exploring the rich tapestry of cultures within the community and incorporating their culinary traditions into the center’s offerings. “Food always seems to be that unifying thing that people come around to,” Sherry reflects.
By creating a welcoming space where food, community, and learning intertwine, the Chicopee River Mills Senior Center is truly a model for healthy aging in action.
Feb 20, 2025 | Aging Matters Newsletter, Healthy Aging
Want to know the secret to a thriving community of older adults? In Massachusetts, the answer lies in empowerment.
The Massachusetts Councils on Aging (MCOA) is dedicated to equipping local Councils on Aging (COAs) with everything they need to create impactful healthy aging programs. From resources and technical support to funding opportunities, MCOA is a true champion for older adults.
At the heart of MCOA’s commitment to healthy aging is Tara Hammes, RDN, the Healthy Aging Manager. Tara’s passion for empowering older adults shines through in her work.
Tara’s Journey: From Emergency Food Programs to Healthy Aging
Tara’s career in community nutrition began in emergency food programs, where she witnessed firsthand the challenges faced by older adults in accessing nutritious food. This experience sparked her interest in addressing malnutrition and promoting healthier eating habits among this vulnerable population.
Over the years, Tara has developed a wealth of knowledge and expertise in the field of healthy aging. She has conducted numerous presentations and workshops for COAs, sharing her insights on various topics, including brain health, supermarket savvy shopping, and getting enough protein.
MCOA’s Approach to Healthy Aging
MCOA recognizes that healthy aging is a multifaceted endeavor, encompassing physical, mental, and social well-being. Tara’s work aligns perfectly with MCOA’s mission to provide comprehensive support to COAs in promoting a well-rounded approach to healthy aging.
One of MCOA’s key initiatives is the ActiveAgers program, which aims to encourage COAs to offer diverse physical activities and social engagement opportunities to their members. Tara’s involvement in this program has been instrumental in promoting the importance of exercise and physical activity in maintaining overall health and well-being.
In addition to the ActiveAgers program, MCOA also provides COAs with a variety of resources and tools to support their efforts in promoting healthy aging. These resources include fact sheets, presentations, and webinars on a range of topics, from nutrition and exercise to stress management and social engagement.
Tara’s Passion for Education and Empowerment
Tara is passionate about educating and empowering older adults to take charge of their health and well-being. She believes that by providing them with the necessary knowledge and resources, they can make informed choices and lead healthier lives.
“It’s never too late to start,” says Tara. “Whether you begin at home with body weight exercises or jump right into a class at your local Council on Aging, the important thing is to get moving! COAs are a fantastic place to stay active and connect with others – it’s a win-win.”
Tara’s dedication to this cause is evident in her work and she is always willing to go the extra mile to help COAs and their members, whether it’s by providing training and support or developing new resources.
A Focus on the Future of Healthy Aging
MCOA, through the work of Tara and others, is helping to create a healthier and more vibrant future for older adults in Massachusetts. Their efforts remind us of the importance of taking a comprehensive approach to our well-being. By embracing a healthy lifestyle, we can all live longer, happier, and more fulfilling lives. To learn more about MCOA’s healthy aging programs and resources, visit [https://mcoaonline.org/healthy-aging/].
Feb 20, 2025 | Age & Dementia Friendly, Aging Matters Newsletter, Healthy Aging
A Conversation with James Fuccione of the Massachusetts Healthy Aging Collaborative
When it comes to creating communities where older adults can thrive, James Fuccione, Executive Director of the Massachusetts Healthy Aging Collaborative, emphasizes one key ingredient: partnership. As he puts it, “It’s all about asking and listening and telling a story… getting the community to tell their story about what healthy aging means.” And a crucial part of that story is the concept of age-friendly.
This collaborative spirit lies at the heart of building age and dementia friendly communities. It’s about bringing together diverse voices – Councils on Aging (COAs), town officials, schools, businesses, healthcare providers, and older adults themselves – to create environments that support well-being and inclusivity. Because what constitutes “healthy aging” can vary significantly from one community to the next. What works in a bustling city might be very different from the needs of a rural town. That’s why understanding the specific context of each community is so vital.
A 500-Foot View of an Age-Friendly Community
An age and dementia friendly community is one that actively supports the health and well-being of its older residents. It recognizes that aging is a natural part of life and seeks to create environments where everyone can thrive, regardless of age. This often translates into improvements across several key domains that combines age friendly and dementia friendly principles so communities can be more inclusive. Based on feedback, communities may choose any combination of these focus areas and can even build or elevate other priorities. The “Salem for All Ages” initiative, for example, highlights volunteerism as a distinct priority.
- Access, Equity, and Cultural Inclusion: Ensuring that all older adults, regardless of background, identity, or ability, have equitable access to resources, opportunities, and services. This includes addressing disparities and promoting cultural sensitivity in all aspects of community life.
- Outdoor Spaces and Buildings: Safe, accessible, and welcoming public spaces that encourage social interaction and physical activity. Think well-maintained parks, accessible sidewalks, and community centers designed with the needs of older adults in mind.
- Housing: Diverse and adaptable choices allow older adults to age in place safely and comfortably. This could include home modification programs, accessible housing units, and supportive living communities.
- Social Inclusion and Participation: Encouraged and celebrated through opportunities for intergenerational connections, volunteerism, and lifelong learning. Community centers buzzing with activities, shared spaces in schools and libraries, and mentorship programs connecting older adults with younger generations are all hallmarks of age-friendly communities.
- Transportation: Accessible and affordable options connect older adults to social activities, healthcare, and essential services. Think ride-sharing programs, volunteer driver networks, and expanded public transportation options tailored to the needs of older adults.
- Civic Participation and Employment: Opportunities for older adults to remain active in their communities through volunteer work, civic engagement, and flexible employment options. Valuing the experience and knowledge of older adults and providing avenues for them to contribute.
- Communication and Technology: Accessible and user-friendly information channels keep older adults informed about community resources, programs, and events. Bridging the digital divide and ensuring older adults have the skills and access to technology they need to stay connected.
- Services (Business, Health, and Community): Access to a range of health and social services, as well as businesses catering to their needs, that are tailored to the needs of older adults, promoting both physical and mental well-being.
- Public Safety: Creating a safe and secure environment for older adults, addressing issues such as crime prevention, fall prevention, and emergency preparedness. Promoting a sense of security and well-being in the community.
Map of AF/DF current Communities
The Power of Regional Approaches
Fuccione highlights the importance of regional collaboration, particularly for smaller communities with limited resources. Often in Massachusetts, individual communities are left to pursue grants or address needs, but these regional efforts have proven that cities and small towns can support each other. By working together, neighboring communities can pool resources, share best practices, and create a broader impact. This could involve joint transportation initiatives, regional volunteer programs, or shared community spaces. This regional approach is especially valuable for creating age-friendly communities because it allows smaller towns to leverage the resources and expertise of larger partners.
Resources for Building Age-Friendly Communities:
By embracing a collaborative, community-driven approach, and by understanding the unique needs of each locality, we can create truly age-friendly environments where older adults are valued, supported, and empowered to live their best lives. As Fuccione reminds us, “It’s an investment in all of our futures.”
Feb 19, 2025 | Aging Matters Newsletter, Healthy Aging, Mental Health
In the heart of bustling Boston, amidst the challenges of aging in a fast-paced world, a quiet revolution is taking place. Bob Linscott, the Wellness Manager for the Age Strong Commission, is on a mission to bring mindfulness and relaxation to the city’s older adults. With a gentle demeanor and a deep understanding of the human experience, Bob is helping people find calm amidst the chaos.
8 Week Series on Mindfulness at BCYF Community Center Hyde Park
From Trauma-Informed Care to City-Wide Wellness
Bob’s journey into mindfulness began with his work with the LGBTQ+ Aging Project, where he witnessed the profound impact of stigma and discrimination on the physical and mental well-being of older adults. This experience led him to explore mindfulness-based stress reduction (MBSR) as a powerful tool for healing and resilience.
“I was concerned about the effects of lifelong stigma and discrimination on the body,” Bob explains. “MBSR felt like the perfect way to address that level of trauma and stress.”
After becoming a certified MBSR teacher, Bob’s work caught the attention of Age Strong Commissioner Emily Shea, who recognized the urgent need for mental health interventions, especially in the wake of the pandemic. Social isolation, heightened anxiety, and the constant barrage of information had taken a toll on older adults across the city.
“The pandemic really exacerbated the challenges older adults were facing,” Bob recalls. “People were isolated in their apartments, and the sense of community in senior buildings started to fade.”
Crafting Calm: An 8-Week Journey
Bob embarked on a city-wide listening tour, talking to older adults in senior housing, community centers, and faith communities to understand their unique needs. He then crafted an 8-week mindfulness program designed to address these specific challenges.
The program covers a range of topics, from introductory mindfulness and meditation to stress reduction techniques, sleep hygiene, sound meditation, managing chronic pain, and cultivating loving-kindness. Each module is designed to be flexible, allowing Bob to tailor the program to the specific needs of each community.
“I wanted to create a program that was both accessible and inclusive,” Bob emphasizes. “It’s important to meet people where they are and offer tools they can use in their daily lives.”
8 Week Mindfulness Series with Cape Verdean older adults at Bowdoin Street Health Center in Dorchester
The Power of Slowing Down
A core principle of Bob’s program is the importance of slowing down. In a world that’s constantly accelerating, older adults often feel overwhelmed and left behind. Bob helps them recognize the toll this relentless pace takes on their bodies and minds.
“We live in our heads far too much,” Bob observes. “We get caught in worry and rumination, which constantly engages the stress response in our bodies.”
Mindfulness practices, even something as simple as a breathing exercise, can help people manually engage their parasympathetic nervous system, shifting from fight-or-flight to a state of calm and rest.
“It’s never too late to start,” Bob assures. “Mindfulness is about learning to be present in your body, to appreciate it, and to treat it with kindness.”
The Power of Rest: Mindfulness for Better Sleep
One area where Bob is making a tangible difference is sleep health. “Sleep is absolutely crucial for good health,” he emphasizes, “and it was striking how consistently poor sleep quality came up during my listening tour.” Recognizing the critical link between sleep and overall well-being, particularly the connection between poor sleep and dementia-related diseases, Bob developed a dedicated session focused on mindfulness strategies for improved sleep. This work has even led to a collaboration with Dr. Rebecca Robbins of Harvard Medical School and Brigham and Women’s Hospital. Together, they received a National Institute on Aging grant to develop a program using mindfulness tools to help seniors in low-income housing develop healthier sleep habits. “This grant is a fantastic opportunity to reach seniors who may face additional barriers to accessing sleep health resources,” Bob shares.
8 Week Series on Mindfulness at West Roxbury Senior Center Pilot
From Skepticism to Transformation
One of the biggest challenges Bob faces is overcoming skepticism about mindfulness. Some older adults, particularly those from previous generations, may be hesitant to embrace practices that seem unfamiliar or “out there.”
Bob addresses this by demystifying mindfulness from the very beginning. He shows examples of how the word is used in everyday life, often in a superficial way, and then delves into the true meaning of the practice.
He also guides participants through a simple grounding exercise, helping them experience the immediate benefits of mindfulness firsthand. This often leads to a powerful realization.
“People are amazed at how different they feel after just a few minutes of practice,” Bob says. “It breaks the cycle of worry and brings them back into their bodies.”
Stories of Impact
The impact of Bob’s mindfulness programs is profound. He shares stories of older adults who have found relief from anxiety, improved their sleep, and discovered a newfound sense of calm and well-being.
One woman from a Cape Verdean class wrote, “Before this class, I was agitated. Now I’m learning to meditate, and it feels great. It’s helping me be a better version of myself.”
Another participant shared a powerful story of how mindfulness helped her manage a panic attack. “I was able to calm myself down without calling 911,” she explained. “It was this class that made me get myself out of it.”
Year-long series on Mindfulness and Dementia in China Town Bob with Age Strong colleague Corinne White
Tips for Councils on Aging
Bob encourages other Councils on Aging to start similar programs in their communities. His advice is to connect with institutions like the Center for Mindfulness at UMass Medical School or Brown University, which can provide resources and connect COAs with qualified mindfulness teachers in their area.
He also emphasizes the importance of self-care for COA staff, who often carry a heavy burden of responsibility. “They need to learn to manage their own stress,” Bob advises. “Mindfulness practices can be incredibly helpful for them as well.”
Three simple mindfulness tools to use when feeling stressed or anxious (Bob’s Tips):
- STOP Technique: Stop what you are doing Take a breath, Observe what is going on in your body, in your thoughts, in your heart/emotions Proceed with something that will bring you ease (walk, talking to a friend, music).
- 3 Intentional Breaths: When every you get upset or rattled, pause, close your eyes, follow your breath all the way in and all the way out. Do this three times. It will reset your nervous system.
- 3 Step Breathing Practice (AGE!) : A = Bring Awareness to what is going on in your body/thoughts/heart G= Gather and focus your attention to just the sensations of your breathing and belly rising and falling and E = Expand your awareness outwards to feel your feet on the floor, sit bones in the chair, touch of your hands and widen to take in your whole body.
You can also find plenty of free guided meditations on free apps like Insight Timer.
Bob Linscott’s work is a testament to the power of mindfulness to transform lives. He’s not just teaching techniques; he’s fostering a culture of compassion, connection, and well-being in communities across Boston. By helping older adults find calm in the chaos, he’s empowering them to live healthier, more fulfilling lives.
Photos Courtesy of Bob Linscott
Feb 19, 2025 | Aging Matters Newsletter, Healthy Aging
At the Bellingham Council on Aging (COA), warmth and laughter are as much a part of the atmosphere as the aroma of freshly brewed coffee. Josie Dutil, the COA’s energetic director, is passionate about healthy aging and has fostered a vibrant community hub. While Bellingham COA has a long history of offering traditional yoga classes, Josie recognized an opportunity to expand their offerings and make the practice more accessible to a wider range of patrons.
“We’ve always had yoga here,” Josie explains. “But after attending a chair yoga session at the MCOA Fall Conference in 2023, it clicked. We realized we could reach so many more people by offering a gentler, more adaptable form of yoga.”
Inspired by the conference and recognizing the potential benefits for her community, Josie and her staff took action. They utilized State Formula grant funding to certify three staff members to become chair yoga instructors. This strategic investment in their team’s expertise has transformed the COA’s yoga program.
“Chair yoga is a fantastic way to introduce people to the benefits of yoga, regardless of their age or physical abilities,” Josie emphasizes. “It’s adaptable for everyone, whether they’re new to yoga or have physical limitations that make traditional mat classes challenging.”
The addition of chair yoga has significantly broadened the COA’s reach. Participants who previously felt excluded from traditional yoga classes now find themselves welcomed and empowered. The gentle movements and modifications offered in chair yoga make it possible for individuals with mobility issues, chronic pain, or other health concerns to participate fully and experience the many benefits of the practice.
“We have people in our chair yoga classes who never thought they could do yoga,” Josie shares. “They’re discovering newfound strength, flexibility, and balance, and it’s been incredible to witness their progress.”
One particularly inspiring example is a family who regularly attends the chair yoga class together. The mother, a dedicated caregiver for both her husband, who uses a wheelchair after a stroke, and her adult daughter with special needs, finds a precious hour of respite and self-care in the class. “It’s clear that this time is a gift for her,” Josie observes, “a chance to focus on her own well-being amidst the demands of caregiving.” Her husband also benefits greatly, finding a supportive environment where he can move his body and connect with others. Recently, he even surprised everyone by standing during the balance portions of the class – a testament to his newfound confidence and strength. “It was a beautiful moment,” Josie recalls. “It shows how yoga can empower people to push their boundaries and discover new possibilities.” The daughter’s presence adds another layer of joy and inspiration to the class. “Her ability to live in the present moment is a reminder to us all,” Josie reflects. “This family’s participation enriches the class in so many ways.”
Beyond the physical benefits, the expanded yoga program has also fostered a stronger sense of community within the COA. Participants connect with one another, share experiences, and build supportive relationships. The classes provide a welcoming space for social interaction and create a sense of belonging.
The Senior Center also offers something called “Adaptive Yoga. “We make the yoga poses available to all,” says instructor Dave Dunbar. So each pose can be adapted to the needs and abilities of the people in class. “Most of the poses we do every week are done on the floor,” Dave continues, “and that means people don’t have to stand up, lie down, stand up, etc. which is hard for some.”
“Our yoga classes are more than just exercise; they’re a community,” Josie reflects. “People look forward to coming, not just for the physical benefits but also for the social connection and the sense of camaraderie.”
The success of Bellingham COA’s expanded yoga program is a testament to Josie’s vision, her staff’s dedication, and the power of partnership with MCOA. By recognizing a need and taking proactive steps to address it, they’ve created a program that truly embodies the principles of healthy aging and community well-being. They’ve not just added a class; they’ve opened doors to a more inclusive and vibrant community.
Jan 27, 2025 | Aging Matters Newsletter, Digital Equity
Across Massachusetts, a wave of innovation is sweeping through senior centers, thanks to the Hybrid Programming for Councils on Aging grant. This federally funded initiative, stemming from the American Rescue Plan Act and awarded by the Executive Office of Aging and Independence aims to bolster technological infrastructure and expand programming capacity for older adults. Isaac Carrasco-Ortiz, an AmeriCorps Fellow who joined the project mid-stream, shared valuable insights into the grant’s impact and the transformative power of intergenerational collaboration.
The core objective of the Hybrid Programming grant is twofold: to equip senior centers with the necessary technology and to broaden the range of services offered. By embracing a hybrid model, programs traditionally offered in person, such as exercise classes or social gatherings, can now reach individuals at home or those unable to attend in person. This expansion also facilitates partnerships with other community institutions, creating synergistic service delivery.
Isaac highlighted the example of Bernardston Council on Aging, a recipient of both the Hybrid Programming and Digital Literacy grants. This COA has partnered with the local YMCA to offer virtual classes and collaborated to provide cultural appreciation programs, music groups, and informative talks on scams and fraud. The virtual format ensures that these valuable resources remain accessible even when physical attendance is not possible.
However, the transition to hybrid programming has not been without its challenges. Engaging older adults with new technologies and virtual formats requires patience and understanding. As Isaac noted, it’s crucial to integrate these new opportunities with existing interests within the senior center community. For instance, if a group enjoys watching the New England Patriots, organizing a virtual watch party could be a more effective entry point into hybrid programming than introducing a completely unfamiliar activity.
A particularly fascinating aspect of the Hybrid Programming grant is its potential to provide respite care. This innovative approach allows caregivers to have a break while their loved ones participate in engaging virtual activities.
Isaac’s involvement with the program included site visits to various COAs, including Halifax and Bridgewater. There, he collaborated with Bridgewater COA Director Emily Williams and a computer science intern named Mina. Their focus was on optimizing the camera setup for hybrid programs to ensure a welcoming and participatory experience for all involved. This visit highlighted the significant impact of bringing younger students into the senior center environment.
The intergenerational dynamic proved to be a powerful catalyst for both the students and the older adults. What could have been a simple exchange of technical assistance evolved into a meaningful connection that transcended age differences. As they worked together to solve technical challenges, a shared sense of purpose emerged, fostering mutual learning and respect.
Isaac recounted how Mina’s experience at the senior center not only benefited the older adults he assisted but also enriched his own computer science studies. By applying his classroom knowledge in a real-world setting, he gained a deeper understanding of the practical applications of technology and the diverse needs of users.
This theme of intergenerational collaboration resonated across other grantees as well. In Needham, a partnership with the Needham Community Council’s Tech for Tutors program connects local youth with older adults needing tech support. In Greenfield, an intergenerational film festival emerged from a digital literacy program, showcasing the creative potential that arises when different generations come together. One heartwarming anecdote involved a young student and a senior center participant who bonded over their shared passion for cooking, demonstrating how tech support can blossom into genuine friendship and mutual exchange of knowledge.
Isaac emphasized the critical need for community collaboration, especially in rural areas where geographical limitations can exacerbate the digital divide. By partnering with other institutions and leveraging the technological infrastructure provided by the grant, senior centers can significantly expand their reach and impact.
He also stressed the valuable contributions that older adults themselves can make to the community. He cited the example of the Boston Networks user group, comprised of retired IT professionals eager to share their expertise. These individuals, having witnessed the evolution of technology firsthand, possess a unique understanding of how to communicate effectively with those less familiar with digital tools. He shared the story of Mr. Gleason, an IT professional who dedicated his retirement to providing digital literacy support at the Norfolk Senior Center, demonstrating the powerful impact of experienced individuals giving back to their communities.
The Hybrid Programming grant is not just about providing access to technology; it’s about fostering connections, empowering individuals, and building stronger communities. By bridging the generational gap and facilitating collaboration between different institutions, this initiative is transforming Massachusetts Councils on Aging into vibrant hubs of learning, connection, and opportunity.
RESOURCES:
Information regarding the Hybrid Programming grant
Hybrid Programming grantees
Jan 22, 2025 | Aging Matters Newsletter, Digital Equity
The Hybrid Programming grant is making waves in Massachusetts, particularly in the towns of Halifax and Bridgewater. Bridgewater COA Director Emily Williams shared how this initiative is not only addressing the needs of older adults, especially those with dementia, but also fostering intergenerational connections and providing much-needed respite for caregivers.
The program focuses on serving those often overlooked in traditional senior center programming: individuals with dementia and Alzheimer’s. By purchasing two Meeting Owl teleconferencing devices, one for each town, the program facilitates synchronous social day programs, bringing together participants from both Halifax and Bridgewater. With the support of a program manager, two activity assistants, and two MSW student interns, the program creates a socially engaging environment for all involved.
However, implementing this innovative program has presented its share of challenges. Limited marketing capabilities, relying primarily on word-of-mouth, COA newsletters, and local billboards, have made recruitment a hurdle. Technical difficulties with the Owl devices also required significant troubleshooting and training for both staff and participants. As Emily explained, finding activity assistants with adequate tech skills proved particularly difficult. Navigating two different IT departments, broadband networks, and COAs added another layer of complexity.
Despite these initial obstacles, the program adapted and persevered. After a brief pause to implement a corrective action plan and address internal renovations in Halifax, the program pivoted to focus on broadcasting activities from Bridgewater to homebound individuals via Zoom. This shift allowed those unable to physically attend the senior center due to behavioral issues, incontinence, mobility limitations, or other reasons to still participate.
The program is now actively recruiting homebound participants and collaborating with Bridgewater State University Senior College, which already offers robust senior Zoom programming. This partnership aims to integrate homebound individuals into existing virtual activities, further expanding the program’s reach.
A key focus of the program is providing respite for caregivers. By offering engaging activities, such as musical performances, the program allows caregivers to step away and attend to their own needs, even for a short period. This respite is offered completely free of charge, thanks to the generous funding from the Executive Office of Aging and Independence Hybrid Programming grant.
The impact of this program on caregivers has been profound. Testimonials gathered through pre- and post-program surveys, as well as caregiver-specific surveys, paint a powerful picture of its effectiveness. One particularly moving testimonial came from the daughter of a 92-year-old Bridgewater resident. Prior to the program, this woman was isolated at home, primarily watching television and rarely engaging in social activities. Although initially hesitant, she began attending the social day program twice a week. Over time, she blossomed, forming friendships, participating in expressive arts classes, tending to the outdoor garden, and even continuing art projects at home during program breaks. The program reignited her spirit and gave her a renewed sense of purpose.
The program’s structure is designed to maximize engagement and personalization. The social day program operates in cycles, with periods of program delivery followed by breaks for planning and activity development. This cyclical approach allows for continuous improvement and adaptation based on participant feedback. The small group setting in Halifax, accommodating up to four in-person participants along with staff, creates an intimate and supportive environment. While the program can also broadcast live performances and instructor-led classes, the small group dynamic fosters personalized interactions and strong connections.
The use of the Owl device has been instrumental in creating a high-quality virtual experience. While initially requiring some technical adjustments, the device’s exceptional audio and visual capabilities have significantly enhanced remote participation. Its unobtrusive design also makes it suitable for home settings.
The program’s intergenerational component has proven to be another significant success. By intentionally involving computer science majors and MSW student interns, the program breaks down ageism stereotypes and provides valuable learning experiences for all involved. The computer science students gain practical experience working with older adults and understanding their unique needs, while the MSW students gain exposure to the field of aging services.
In addition to the hybrid programming, Bridgewater also benefits from regular technology cafés run by volunteer facilitators. This highlights the multifaceted approach the town is taking to address the diverse technology needs of its senior population.
The Hybrid Programming grant is not just about technology; it’s about connection, engagement, and empowerment. By bridging the distance between individuals and fostering intergenerational relationships, this program is making a tangible difference in the lives of older adults and their caregivers. While the current grant funding is set to end, the program’s success and the compelling data collected are fueling conversations with potential funders, such as the PACE program and AAA/ASAP organizations to ensure its continuation. The program stands as a testament to the power of innovation and collaboration in serving the needs of an aging population.
