Jan 22, 2025 | Aging Matters Newsletter, Digital Equity
The Hybrid Programming grant is making waves in Massachusetts, particularly in the towns of Halifax and Bridgewater. Bridgewater COA Director Emily Williams shared how this initiative is not only addressing the needs of older adults, especially those with dementia, but also fostering intergenerational connections and providing much-needed respite for caregivers.
The program focuses on serving those often overlooked in traditional senior center programming: individuals with dementia and Alzheimer’s. By purchasing two Meeting Owl teleconferencing devices, one for each town, the program facilitates synchronous social day programs, bringing together participants from both Halifax and Bridgewater. With the support of a program manager, two activity assistants, and two MSW student interns, the program creates a socially engaging environment for all involved.
However, implementing this innovative program has presented its share of challenges. Limited marketing capabilities, relying primarily on word-of-mouth, COA newsletters, and local billboards, have made recruitment a hurdle. Technical difficulties with the Owl devices also required significant troubleshooting and training for both staff and participants. As Emily explained, finding activity assistants with adequate tech skills proved particularly difficult. Navigating two different IT departments, broadband networks, and COAs added another layer of complexity.
Despite these initial obstacles, the program adapted and persevered. After a brief pause to implement a corrective action plan and address internal renovations in Halifax, the program pivoted to focus on broadcasting activities from Bridgewater to homebound individuals via Zoom. This shift allowed those unable to physically attend the senior center due to behavioral issues, incontinence, mobility limitations, or other reasons to still participate.
The program is now actively recruiting homebound participants and collaborating with Bridgewater State University Senior College, which already offers robust senior Zoom programming. This partnership aims to integrate homebound individuals into existing virtual activities, further expanding the program’s reach.
A key focus of the program is providing respite for caregivers. By offering engaging activities, such as musical performances, the program allows caregivers to step away and attend to their own needs, even for a short period. This respite is offered completely free of charge, thanks to the generous funding from the Executive Office of Aging and Independence Hybrid Programming grant.
The impact of this program on caregivers has been profound. Testimonials gathered through pre- and post-program surveys, as well as caregiver-specific surveys, paint a powerful picture of its effectiveness. One particularly moving testimonial came from the daughter of a 92-year-old Bridgewater resident. Prior to the program, this woman was isolated at home, primarily watching television and rarely engaging in social activities. Although initially hesitant, she began attending the social day program twice a week. Over time, she blossomed, forming friendships, participating in expressive arts classes, tending to the outdoor garden, and even continuing art projects at home during program breaks. The program reignited her spirit and gave her a renewed sense of purpose.
The program’s structure is designed to maximize engagement and personalization. The social day program operates in cycles, with periods of program delivery followed by breaks for planning and activity development. This cyclical approach allows for continuous improvement and adaptation based on participant feedback. The small group setting in Halifax, accommodating up to four in-person participants along with staff, creates an intimate and supportive environment. While the program can also broadcast live performances and instructor-led classes, the small group dynamic fosters personalized interactions and strong connections.
The use of the Owl device has been instrumental in creating a high-quality virtual experience. While initially requiring some technical adjustments, the device’s exceptional audio and visual capabilities have significantly enhanced remote participation. Its unobtrusive design also makes it suitable for home settings.
The program’s intergenerational component has proven to be another significant success. By intentionally involving computer science majors and MSW student interns, the program breaks down ageism stereotypes and provides valuable learning experiences for all involved. The computer science students gain practical experience working with older adults and understanding their unique needs, while the MSW students gain exposure to the field of aging services.
In addition to the hybrid programming, Bridgewater also benefits from regular technology cafés run by volunteer facilitators. This highlights the multifaceted approach the town is taking to address the diverse technology needs of its senior population.
The Hybrid Programming grant is not just about technology; it’s about connection, engagement, and empowerment. By bridging the distance between individuals and fostering intergenerational relationships, this program is making a tangible difference in the lives of older adults and their caregivers. While the current grant funding is set to end, the program’s success and the compelling data collected are fueling conversations with potential funders, such as the PACE program and AAA/ASAP organizations to ensure its continuation. The program stands as a testament to the power of innovation and collaboration in serving the needs of an aging population.

Jan 22, 2025 | Aging Matters Newsletter, Digital Equity
In Easthampton, Massachusetts, a comprehensive initiative is underway to bridge the digital divide and empower residents of all ages. This multifaceted project, driven by a strong network of community partners, aims to address the various facets of digital equity, from internet access and affordability to device ownership and digital literacy.
This story, part of a broader storytelling initiative by the Massachusetts Councils on Aging (MCOA) to highlight collaborative efforts in the aging space, focuses on Easthampton’s unique approach.
Easthampton Council on Aging Director, Cynthia Tarail, who is involved in marketing and advising on the project, shared insights into the complex undertaking. The project began with a needs assessment, revealing widespread disparities across all aspects of digital equity: internet speed and access, affordability, device access, and digital literacy.
Easthampton’s strategy encompasses several key components:
- In-person classes: A series of basic and specialized workshops are offered at various locations and times throughout the community, catering to all age groups.
- Online learning: The town has partnered with the Northstar Digital Literacy program to provide online learning opportunities.
- Device access: Through the Tech Goes Home program, Easthampton will be the first community in its region to offer devices and support for a subsidized cost. A city grant will also enable the purchase of Chromebooks, linking device distribution with learning opportunities.
- Tech help: Increased and varied tech support is available at multiple locations throughout town.
- Instructor development: The project is cultivating a pool of instructors and coaches from senior tax work-off volunteers and existing staff.
This ambitious project is made possible by a $100,000 Massachusetts Broadband Institute (MBI), Massachusetts Technology Collaborative: Digital Equity Implementation Grant Agreement secured by the city. The city previously received one for the Easthampton Digital Equity Study which provided the road map for the implementation projects. Easthampton Media (the local cable access station) leads the project and the city’s IT department plays a partner role, coordinating a city-wide hub of partners, including the health department, veterans department, the Easthampton Public Library, and the Chamber of Commerce.
A significant mid-stream adjustment involved a change in staffing structure. The initial plan to have an AmeriCorps Fellow coordinating the project shifted to a model where existing resources were utilized, allowing for more funds to be allocated to device purchases and program expansion.
While outreach efforts have primarily reached seniors so far, the focus is now shifting to engaging younger demographics. The Council on Aging is lending its expertise in marketing to older adults to help the partnership effectively reach younger audiences.
The project also benefits from Massachusetts Councils on Aging (MCOA) SIG funding, which supported improvements to a classroom used for these and other programs. Sound-absorbing panels were installed to eliminate echo, and AV technology was added to facilitate online classes and presentations. This upgraded space will also serve as a support hub for individuals participating in the Northstar Digital Literacy program.
The classes offered cover a wide range of topics, from basic computer skills and internet navigation to email, Google Workspace, social media, online safety, photo and video sharing, and smartphone basics. These classes are taught by city staff and Tech Foundry, a local company contracted to supplement the programming.
The human impact of these programs is a key focus. While direct contact with class participants has been limited so far, past experiences with tech support volunteers have highlighted the critical need for basic digital literacy skills. Many individuals struggle with fundamental tasks like creating an email address, checking their email, or understanding online communications from government agencies. The hope is that these classes will empower individuals to navigate these essential tasks and avoid potentially serious consequences, such as missed appointments or loss of essential services.
Beyond the basics, the program aims to equip individuals with the skills to identify online scams, enhance their digital creativity, and participate more fully in civic life. As more and more municipal government functions move online, digital literacy becomes essential for active citizenship.
A crucial aspect of this project is the emphasis on collaboration. The involvement of numerous partners, each bringing unique expertise and resources, is essential for its success. The city’s IT department, in particular, has played a pivotal role, not only securing the grant but also managing the complex coordination of multiple stakeholders. The use of project management tools like Trello and regular hybrid meetings facilitates communication and collaboration among the partners.
The Easthampton Public Library is also a vital partner, providing essential tech help and acting as a hub for accessing social and municipal services. Their ongoing efforts to create a more accessible program space further emphasize their commitment to digital inclusion.
The project highlights the evolving role of libraries and senior centers in the digital age. These institutions are not just places for books or social gatherings; they are essential community hubs providing access to vital life skills and resources.
One of the key takeaways from this initiative is the importance of securing ongoing funding. Building a successful program requires sustained support beyond the initial grant period. As the project continues to evolve and reach more residents, securing future funding will be crucial for its long-term sustainability and impact.
The Easthampton digital equity project serves as a valuable model for other communities seeking to address the digital divide. By emphasizing collaboration, addressing diverse needs, and focusing on practical skills, this initiative is building digital bridges and empowering residents to thrive in an increasingly digital world.
RESOURCES: Overview: GoDigital Easthampton
Jan 22, 2025 | Aging Matters Newsletter, Digital Equity

On Cape Cod, a concerted effort is underway to address the growing need for digital equity among older adults. As technology becomes increasingly essential for accessing services, staying connected, and maintaining independence, organizations across the Cape are collaborating to ensure that no one is left behind.
Maryanne Ryan, Chief Executive Officer and Laura Roskos, Development & Public Information Officer of Elder Services of Cape Cod & the Islands (ESCCI) shared insights into the work being done to bring “standardization or order” to the digital landscape for older adults on the Cape. The pandemic highlighted the urgent need for digital connection, with various initiatives popping up “organically and chaotically.” This spurred a collaborative effort to create a more structured and sustainable approach.
A key development has been the partnership with Senior Planet, the public brand of Older Adult Technology Services (OATS). The organization became part of Senior Planet’s first cohort of local licensees, adopting their curriculum developed over two decades with direct input from older adults. To effectively deliver this curriculum, they established a “fleet of laptops” with consistent operating systems for ease of instruction.
This initiative has already seen significant success. Classes have been offered at all 15 Councils on Aging (COAs) in Barnstable County, with some locations hosting multiple sessions. Laura Roskos shared a heartwarming anecdote about a participant in Yarmouth who, after just one class, expressed his newfound confidence in using technology and his excitement to show his family his progress.
In an Orleans class, as recounted by Laura Roskos, a Spanish-speaking mother and daughter enrolled together. Roskos quickly adapted the curriculum, providing Spanish materials and support. Despite memory challenges for the mother, the class provided valuable social engagement, and the daughter benefited significantly.
The program offers a range of classes, from basic computer essentials to more advanced topics like online banking, web safety, and hosting Zoom meetings. In April, they will be offering a five-week course called “Technology for Everyday Life” and a new course on digital photography in Provincetown. The impact of these classes goes beyond simply learning technical skills. Maryanne shared a story about a woman who, while caring for her incapacitated husband out of state, was able to use the skills she learned in class to access and manage his medical records online, highlighting the essential role of digital literacy in healthcare access.
This experience led to a greater awareness of the needs of home care clients. This year, the focus is shifting towards providing more in-home tech support, recognizing that individuals with limited mobility or access to transportation face unique challenges. While the program has excelled at training people on standard operating systems and platforms, they acknowledge the need to address the more personalized nature of smartphone use and the challenges of navigating various interfaces.
Funding has been a crucial aspect of this work. The program has benefited from significant support from the Comcast NBC Universal Foundation, which has provided two separate fleets of laptops and financial assistance for three years. ARPA funding also played a role. However, as some funding sources are ending, the organization is actively pursuing new opportunities, including collaborating with the Cape Cod Commission to access funding from the Mass Broadband Institute and participating in large proposals to federal digital equity competitions.
Laura emphasized the importance of not underestimating the tech savviness of some older adults. While addressing the needs of those who are new to technology is essential, it’s equally important to provide resources and training for early adopters and those seeking to stay ahead of the curve. This proactive approach is crucial for combating emerging online scams and ensuring that older adults can fully benefit from new technologies.
The organization recognizes the need for continuous adaptation and innovation, especially given the rapid growth of the older adult population on Cape Cod. They are committed to exploring new ways of organizing services and programs, including the use of Virtual Video Conferencing, a type of telehealth that uses real-time videoconferencing to provide care remotely. Patients can use any computer, tablet, or mobile device to receive care. This technology allows for more frequent check-ins and supports independent living.
A key factor in the program’s success has been the strong partnerships with local Councils on Aging (COA) and other community organizations. Recognizing the importance of coordinated action, Healthy Aging Cape Cod (HACC), the Barnstable County-led regional Age Friendly initiative, has established a dedicated digital equity working group.
Maryanne highlighted the essential role of COAs and community centers in this effort, emphasizing the strong two-way street relationship that has been built. The collaborative spirit and the focus on fostering independence are central to the program’s mission.
Key Themes and Takeaways:
- Responding to Evolving Needs: The program has adapted and evolved in response to the changing needs of older adults and the rapid pace of technological advancements.
- Partnerships and Collaboration: Strong partnerships with COAs, community organizations, and funders are essential for the program’s success.
- Focus on Independence: The program aims to empower older adults to maintain their independence through technology, enabling them to access services, stay connected, and manage their own affairs.
- Addressing a Spectrum of Needs: The program recognizes the diverse range of digital literacy levels among older adults and provides training and support for both beginners and more advanced learners.
The story of digital inclusion on Cape Cod is one of adaptation, collaboration, and a deep commitment to serving the needs of an aging population. It’s a reminder that bridging the digital divide is not just about providing access to technology, but about fostering human connection and empowering individuals to live full and independent lives in a rapidly changing world.
Jan 22, 2025 | Aging Matters Newsletter
In Barnstable, Massachusetts, a dedicated effort is underway to ensure that older adults are not left behind in the digital age. Thanks to grant funding and a commitment to digital equity, the town’s Council on Aging (COA) is providing valuable resources and training to help older adults navigate the world of technology.
Barnstable COA Director Kelly Howley recently shared insights into their successful digital equity initiatives. A key driver for these programs was the impending discontinuation of Senior Planet OATS classes due to a lack of funding. Kelly saw an opportunity in a digital equity grant from the Executive Office of Aging and Independence and successfully secured $13,800 to keep these vital classes going.
This grant enabled the Barnstable Adult Community Center (BACC) to purchase a mobile computer lab, complete with a charging cart and ten laptops. This mobile setup allows for flexible computer classes in any room of the building, eliminating the need for a dedicated, and potentially underutilized, computer lab. More importantly, the grant funded the classes themselves, ensuring participants could continue to access this valuable resource.
The impact of these programs extends beyond just basic computer skills. Participants are learning how to organize and utilize the photos on their phones, create digital memories, and connect with loved ones in new ways. The BACC has run four classes, and provided two in the Dennis Center for Active Living, each consisting of five-week sessions.
Building on this success, Barnstable also secured a Massachusetts Councils on Aging SIG grant for digital cafés, a concept already proving successful in other centers. These cafés offer drop-in assistance for various devices, including iPhones, Androids, and iPads. The focus is on providing personalized support and addressing individual tech challenges.
Looking ahead, Kelly and her staff are exploring partnerships with local libraries to expand the reach of these programs and bring them directly to residents in different villages. This recognizes that accessibility and comfort levels vary, and meeting people where they are is crucial for effective engagement.
Digital equity is not just about access to technology; it’s about understanding and utilizing it effectively. Kelly shared a powerful observation: many older adults feel empowered when they overcome a technological hurdle. The ability to master a new skill, like organizing photos or navigating a smartphone, boosts their confidence and encourages them to embrace further learning. This empowerment is a key indicator of the program’s success.
The COA is also actively involved in broader digital equity initiatives in Barnstable. They are collaborating with the Cape Cod Commission, which is conducting listening sessions to understand community needs. The COA recently hosted an information session for the commission, gathering valuable input from older adults attending their classes.
Kelly emphasized the importance of starting with the basics. Many individuals face fundamental challenges, such as lack of internet access or affordable devices. Addressing these foundational issues is crucial before moving on to more advanced digital literacy initiatives.
The conversation highlighted the importance of meeting people where they are, acknowledging that some individuals may choose not to engage with technology. However, by providing accessible training, personalized support, and multiple avenues for engagement, the Barnstable COA is effectively bridging the digital divide and empowering seniors to thrive in an increasingly digital world. The success of these programs showcases the power of community-driven initiatives and the positive impact of investing in digital equity for all ages.
Resource:
COMMUNITY RESOURCE GUIDE: TECHNOLOGY ACCESS AND PROGRAMMING FOR OLDER ADULTS
Sep 3, 2024 | Education & Training, Events, Member Services, News
MCOA and Dementia Friendly Massachusetts are co-sponsoring “Let’s Talk about Dementia and Culture 2024.”
This virtual symposium is brought to you by Dementia Friends Massachusetts, and will be held on Tuesday, October 29, 1:00 p.m. to 4:30 p.m. on Zoom.
This year’s theme is: Brain Health for All Communities.
Join researchers, advocates living with dementia, public health leaders, and community-based dementia educators as we explore current evidence-based tips for brain health, how these link to the structural and social determinants of health, and what research and life experience tell us about continuing to live well with a dementia diagnosis.
Register in advance on Zoom here. Attendance is free. CEUs will be available for a fee – check here for updates. Simultaneous interpretation in Spanish, and captions in English and most other languages available.
Contact Beth at bsoltzberg@jfcsboston.orgwith questions.

Aug 13, 2024 | Events, Member Services, News

MCOA Membership Meeting Via Zoom September 5, 2024 | 10:00 AM – 12:00 PM
Agenda
10:00 Welcome
- Emily Shea, MCOA Board Chair
10:05 Art Pharmacy
- Adrienne Hundley, Head of Community Strategy
10:50 MCOA New Training Series
- Andrea Cordis, Training and Education Manager
11:00 An Introduction to Behavioral Health Training for Councils on Aging
Interim Chief, Division of Geriatric Psychiatry, Director of Digital Psychiatry Translation, Director, Technology and Aging Lab
McLean Hospital
11:45 Business Meeting
- Betsy – Legislative Updates
- Vote – Board and Regional Reps
- Sharon Mercurio/Board
- Sharon Rice/Regional Rep
- Cynthia Tarail/Regional Rep
- Lisa Clark Viklund/Regional Rep
12:00* Please note the Advisory Council will meet from 12:00 – 12:30 pm
Please note the Advisory Council will meet from 12:00 – 12:30 pm with a separate meeting link.
Don’t have an MyMCOA Infohub account yet? Contact Kelly Burke, Member Services Manager (Kelly@mcoaonline.org) or Paula Hersey, Digital Communications Manager (paula@mcoaonline.org)
Jun 27, 2024 | Newsletter
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Jun 25, 2024 | Employment, Part Time
| Job Location |
| Sherborn, MA |
| Job Title |
| Assistant Director – Council on Aging |
| Job Description |
| The Town of Sherborn, MA (pp. 4,400) seeks qualified applicants for the position of Council on Aging Assistant Director. This is a part-time 35 hr. per week position, non-exempt benefit eligible
Essential Job Functions:
This position is responsible for assisting the COA Director accomplish the COA mission of providing advocacy and support systems to Sherborn senior citizens; by working with Sherborn senior citizens to maintain and improve their independence and quality of life; and by managing the department within the policies and expectations set forth by the COA, the Town’s General Bylaws, and state/federal laws. The assistant director provides administrative support to the COA Director in office management, program development and supervision, special event planning, volunteer recruitment, community outreach, database management, grants management, and other related matters as
directed.
To Apply: Send employment application, resume and cover letter to: HR@sherbornma.org by noon on 7/22/2024
For complete job posting visit the Town of Sherborn website (w |
| Agency | Organization Name |
| Sherborn Council on Aging |
| Organization Classification |
| Council on Aging |
| Job Type: |
| Part-time |
| Days & Hours |
| 35 Hour position |
| Position Benefits |
Health Insurance
Paid Time Off |
| Position Description |
| Qualifications and Experience: Bachelor’s Degree in community development, social services or a closely related field. Competency in Microsoft Office applications, MySeniorCenter, finance and budget controls. Three years’ experience working with senior populations preferred. Offer of employment will be contingent on successful completion of a full background check and fitness/medical review.
To Apply: Send employment application, resume and cover letter to: HR@sherbornma.org by noon on 7/22/2024
For complete job posting visit the Town of Sherborn |
| Duties & Responsibilities |
| For complete job posting visit the Town of Sherborn website (www.sherbornma.org – click on the ‘Find it Fast’ link, then select ‘Employment Opportunities.’) |
| Education Requirements |
| Bachelor’s Degree |
| Experience Requirements |
| 2 years |
| Qualifications |
| For complete job posting visit the Town of Sherborn website (www.sherbornma.org – click on the ‘Find it Fast’ link, then select ‘Employment Opportunities.’) |
| Salary Range or Hourly Rate |
| $31.00/hour |
| Application Deadline |
| 07/22/2024 |
| Application Website / URL |
| https://www.sherbornma.org |
| Contact Name |
| Diane Moores |
| Contact Email |
| hr@sherbornma.org |
Jun 12, 2024 | Employment, Part Time
Job Description
This part-time position (19 hours per week) evaluates the needs of Weston older adults referred to the COA providing information referral and counseling services; all other related work as required. Responsible for development and promotion of dementia-friendly initiatives both internally at the COA and with community groups and businesses to create opportunities for people living with dementia as well as their caregivers to feel welcome and understood as they engage with community services or social events. Strong communication and facilitation skills a must. Master’s Degree in social work; specialization in gerontology; 3-5 years of experience with older adults; or an equivalent combination of education and experience. Hiring hourly range $32.42 to $38.91 DOQ. Max hourly range exceeds hiring range. Email cover letter and resume as a single PDF file titled “COA Outreach, Your Surname” to
humanresources@westonma.gov by June 28, 2024.
Agency | Organization Name
Weston Council on Aging
Special Requirements
Valid Massachusetts motor vehicle operator’s license and insured personal vehicle CORI certification
Organization Classification
Council on Aging
Days & Hours
19 hours per week
Education Requirements
Master’s Degree in social work; specialization in gerontology; three to five (3-5) years of experience in the assessment and evaluation of older adults; or an equivalent combination of education and experience.
Experience Requirements
3-5 years of experience
Position Description
The Outreach/Social Services Coordinator provides information, referrals, and guidance in response to identified needs of Weston’s older adults.
Duties & Responsibilities
Essential Duties and Responsibilities
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.Assesses and evaluates the needs of Weston’s older adults as identified by and referred to the Council on Aging.Provides counseling, casework and/or care management coordination to older adults and their families relevant to their needs. Maintains appropriate records, reports, and confidential files.Assists with public benefits applications such as fuel assistance, nutrition assistance, and subsidized housing. Coordinates Land’s Sake Voucher Program.
Provides information and guidance to Weston residents and their families for support and services to address concerns related to aging. Coordinates referrals to health and social service agencies which may include mental health, protective service agencies, or other public or private service providers.
Researches and confirms appropriate referral agencies. Creates and maintains current resource lists of specialized information, networks, and community resources. This includes in-home services, professional services, and community resources.
Works collaboratively with COA staff to provide services, educational programs, and events.
Attends various meetings including interagency meetings and continuing education conferences and workshops.
Participates as a member of the Emergency Preparedness Response team as instructed by the Director of the COA. Responsibilities may include, but are not limited to, preparation of residents for evacuation, relocation of residents, and supporting the emotional needs of residents during a time of crisis.
Performs other duties as required.
Salary Range or Hourly Rate
Hiring hourly range $32.42 to $38.91 DOQ. Max hourly range exceeds hiring range.
Application Deadline
06/28/2024
Contact Name
Joan Ingersoll
May 30, 2024 | Education & Training, Events, News
Based on valuable feedback from our network, the MCOA is seeking proposals for facilitated round table discussions at the upcoming Fall Conference!
What are Facilitated Round Table Discussions?
These small-group sessions will provide a platform for in-depth conversations on specific issues. As the facilitator, you’ll guide the discussion, ensuring a productive and engaging experience for all participants. Network and connect with colleagues from across the state.
Examples of Possible Discussion Topics:
- Innovative Programs for Senior Wellness: Share successful initiatives that promote physical, mental, and emotional health among seniors. Discuss how to implement these programs in various communities.
- Technology and Aging: Explore the latest technological advancements that can aid the elderly in maintaining independence and staying connected. Discuss best practices for introducing and teaching new technology to seniors.
- Intergenerational Engagement: Discuss strategies to foster meaningful interactions between different age groups, and how these interactions can benefit both seniors and younger generations.
- Challenges in Caregiver Support: Address the unique challenges faced by caregivers of the elderly. Share resources, support networks, and strategies for providing effective assistance.
- Advocacy and Policy Updates: Stay informed about recent policy changes affecting the aging population. Discuss how to advocate for seniors’ rights and needs at the local and state levels.
Why Participate?
- Professional Development: Enhance your facilitation skills and gain insights from your peers.
- Networking: Build connections with professionals across the aging network.
- Collaborative Learning: Contribute to and benefit from the collective knowledge and experiences of your colleagues.
We look forward to hearing your ideas and making the MCOA Fall Conference a truly collaborative event!
May 29, 2024 | Fitness, Healthy Aging
MCOA’s ActiveAgers (ActiveAgers) is an exciting new initiative aimed at promoting physical activity and enhancing the quality of life for seniors across Massachusetts. This program shines a spotlight on the diverse and dynamic fitness programs offered by local Councils on Aging (COAs), centers for active living, and senior centers. By bringing together these programs under the ActiveAgers umbrella, MCOA aims to create a supportive community focused on health, wellness, and active living for seniors.
A Collective Approach to Wellness
ActiveAgers is more than just a fitness program; it is a collective movement that recognizes and rewards participation, welcomes individuals of all abilities, and celebrates the efforts of COAs and their participants. The initiative is built on the existing work of COAs, enhancing and expanding their physical activity offerings.
How ActiveAgers Works
- Run Physical Activity Programs: COAs continue to operate their physical activity programs, which can include a variety of activities such as yoga, walking clubs, dance classes, and more.
- Submit Participation Data: COAs track and submit data on participation, helping to measure the program’s reach and impact.
- Get Ready to Win: Participation is recognized and rewarded. COAs and individuals can earn accolades and incentives for their involvement and achievements.
- Celebrate: Celebrate the collective accomplishments and the positive impact on community health and well-being.
Resources and Support
The ActiveAgers Toolkit 2024 is a comprehensive resource designed to support COAs and participants. It includes:
Program Guidelines: Detailed instructions on how the program works.
Messaging Samples and Ideas: Tools for COAs to promote their programs and engage participants.
Participant Resources: Information and tips for individuals to get the most out of their involvement in ActiveAgers.
Join the Movement
We invite all seniors and COAs across Massachusetts to join the ActiveAgers initiative. Together, we can create a vibrant community of ActiveAgers, dedicated to living healthier, more active lives. Let’s get moving and celebrate the strength and spirit of our senior community!
For more information and to get involved, contact Tara Hammes or contact your local COA.
May 21, 2024 | Events, Member Services, News
MCOA Membership Meeting | Via Zoom June 6, 2024 | 10:00 AM – 12:00 PM
Agenda
10:00 Welcome
- Emily Shea, MCOA Board Chair
10:05 Remote Access to Vote
- Tatum Pritchard, Director of Litigation, Disability Law Center, Inc.
10:20 My Healthy Brain: Lifestyle Habits that Promote Brain Health with Aging
- Ryan Mace, PhD, Assistant Professor of Psychology
Center for Health Outcomes and Interdisciplinary Research (CHOIR)
Massachusetts General Hospital
Harvard Medical School
- Nicole McGurin, Programs & Services Director
Alzheimer’s Association, MA/NH Chapter
11:20 Business Meeting
- Betsy – Legislative Updates
12:00 * Please note the Advisory Council will meet from 12:00 – 12:30 pm

May 2, 2024 | News
| Job Location |
| Franklin, Massachusetts |
| Job Title |
| Senior Center Director |
| Job Description |
The Town of Franklin is accepting applications for the position of Senior Center Director. The
Director reports directly to the Town Administrator and works in close cooperation with the
nine members of the Council on Aging, an advisory Council whose mission is to enhance the
independence and quality of life for older adults in Franklin. The Senior Center receives
exceptional support from the Franklin Community, including the Friends of Franklin Elders,
Inc. (FOFE); a private, non-profit organization whose purpose is to provide funds for programs, services, and equipment for the Franklin Senior Center that cannot be provided by state or local government.The mission of the Franklin Senior Center is to enhance the independence and quality of life for Franklin’s aging population. The Director ensures that the Senior Center reaches this goal by:• Identifying the needs of this population and creating programs that meet those needs.
• Offering the knowledge, tools and opportunities to promote mental, social, and physical
well-being.
• Advocating for relevant programs and services in our community.
• Serving as a community focal point for aging issues and as a liaison to local, state, and
federal resources for older adults.
The Director hires and oversees a staff of 12 employees, both part-time and full-time, as well as substitute employees and volunteers. The Center is for residents 55+ in our community, and offers a variety of programming and services including but not limited to exercise classes, educational lectures, social events, health and wellness opportunities and social services.The Franklin Senior Center is home to a supportive day program (“Sunshine Club”), a
Caregivers Support Group, and the Memory Café. The Senior Center also has Common Grounds Café for residents to enjoy breakfast and/or lunch, a Social Service Coordinator who provides residents assistance in obtaining the services they need, and a part-time Registered Nurse providing health and wellness opportunities.
The Director oversees the Senior Center budget, which is funded through the Town along with state and local grant funding and funding from the Friends of Franklin Elders, Inc.
The Director also performs the following duties:
• Develops and administers the department’s operating and grant budgets; seeks funding
from non-profit, state, and private foundations for operations and services.
• Prepares and submits required fiscal reports to local and state agencies
• Plans, develops and evaluates programs in the areas of health care, nutrition, counseling,
social services, recreation, respite, et al, for older adults.
• Publicizes and promotes services and programs through the media, including social media
posts, media releases, public speaking, and panel presentations; works with staff to create
the “Franklin Connection” monthly newsletter.
• Responsible for the recruitment, training and supervision of staff; updates job descriptions
and oversees work schedules.
• Oversees the administration of the Senior Citizen Property Tax Work Off Program in
accordance with town and state regulations.
• Oversees facility issues by coordinating with various municipal departments.
• Performs Commonwealth of MA-CORI checks and serves as a Reporter of Elder Abuse in
accordance with the MA Protective Service Law.
• Attends training and workshops to maintain knowledge and awareness of state and federal
laws as well as practices pertaining to the provision of services to older adults.
• Reinforces confidentiality regulations with staff and volunteers.
• Serve as an advocate in the community, regarding issues and concerns of older adults.
• Serves on the Franklin Crisis Intervention Team and works closely with Veterans’ Services,
the Health Department, Facilities, and several local social service organizations, including
but not limited to the Franklin Food Pantry, the Hockomock YMCA, the Inter-faith Council,
Tri-Valley, Inc., and the Greater Milford Community Health Network (CHANA 6).
• Performs other similar or related duties, as required or as situation dictates.
Required Qualifications:
• Pleasant, honest, detail oriented, and friendly with excellent customer service skills.
• College degree in public administration, community organization, social work, gerontology,
human relations or a related field. Minimum of five years related work experience; or an
equivalent combination of education and experience.
• Previous experience working with older adults and/or disabled populations.
• Experience preparing and managing budgets and finances.
• Computer literacy skills and a working knowledge of Microsoft and Google products.
• Knowledge of crisis intervention techniques and practices, and confidentiality laws.
• Must be appointed and certified as CORI designee within 6 months of hire.
• Obtain certification from the MA Association of Councils on Aging within 3 years of hire.
• Able to represent the COA effectively and to advocate for elders in a variety of situations
requiring knowledge, negotiation skills, diplomacy and tact. |
| Agency | Organization Name |
| Franklin Senior Center |
| Organization Classification |
| Council on Aging |
| Job Type: |
| Full-time |
| Days & Hours |
| Monday-Friday 8:00 a.m. – 4:00 p.m. |
| Position Benefits |
Health Insurance
Paid Time Off |
| Position Description |
The Town of Franklin is accepting applications for the position of Senior Center Director. The
Director reports directly to the Town Administrator and works in close cooperation with the
nine members of the Council on Aging, an advisory Council whose mission is to enhance the
independence and quality of life for older adults in Franklin. The Senior Center receives
exceptional support from the Franklin Community, including the Friends of Franklin Elders,
Inc. (FOFE); a private, non-profit organization whose purpose is to provide funds for programs, services, and equipment for the Franklin Senior Center that cannot be provided by state or local government.
The mission of the Franklin Senior Center is to enhance the independence and quality of life for Franklin’s aging population. The Director ensures that the Senior Center reaches this goal by:• Identifying the needs of this population and creating programs that meet those needs.
• Offering the knowledge, tools and opportunities to promote mental, social, and physical
well-being.
• Advocating for relevant programs and services in our community.
• Serving as a community focal point for aging issues and as a liaison to local, state, and
federal resources for older adults.
The Director hires and oversees a staff of 12 employees, both part-time and full-time, as well as substitute employees and volunteers. The Center is for residents 55+ in our community, and offers a variety of programming and services including but not limited to exercise classes, educational lectures, social events, health and wellness opportunities and social services.The Franklin Senior Center is home to a supportive day program (“Sunshine Club”), a
Caregivers Support Group, and the Memory Café. The Senior Center also has Common Grounds Café for residents to enjoy breakfast and/or lunch, a Social Service Coordinator who provides residents assistance in obtaining the services they need, and a part-time Registered Nurse providing health and wellness opportunities.
The Director oversees the Senior Center budget, which is funded through the Town along with state and local grant funding and funding from the Friends of Franklin Elders, Inc. |
| Duties & Responsibilities |
• Develops and administers the department’s operating and grant budgets; seeks funding
from non-profit, state, and private foundations for operations and services.
• Prepares and submits required fiscal reports to local and state agencies
• Plans, develops and evaluates programs in the areas of health care, nutrition, counseling,
social services, recreation, respite, et al, for older adults.
• Publicizes and promotes services and programs through the media, including social media
posts, media releases, public speaking, and panel presentations; works with staff to create
the “Franklin Connection” monthly newsletter.
• Responsible for the recruitment, training and supervision of staff; updates job descriptions
and oversees work schedules.
• Oversees the administration of the Senior Citizen Property Tax Work Off Program in
accordance with town and state regulations.
• Oversees facility issues by coordinating with various municipal departments.
• Performs Commonwealth of MA-CORI checks and serves as a Reporter of Elder Abuse in
accordance with the MA Protective Service Law.
• Attends training and workshops to maintain knowledge and awareness of state and federal
laws as well as practices pertaining to the provision of services to older adults.
• Reinforces confidentiality regulations with staff and volunteers.
• Serve as an advocate in the community, regarding issues and concerns of older adults.
• Serves on the Franklin Crisis Intervention Team and works closely with Veterans’ Services,
the Health Department, Facilities, and several local social service organizations, including
but not limited to the Franklin Food Pantry, the Hockomock YMCA, the Inter-faith Council,
Tri-Valley, Inc., and the Greater Milford Community Health Network (CHANA 6).
• Performs other similar or related duties, as required or as situation dictates. |
| Education Requirements |
| College degree in public administration, community organization, social work, gerontology, human relations or a related field. Minimum of five years related work experience; or an equivalent combination of education and experience. |
| Experience Requirements |
| Pleasant, honest, detail oriented, and friendly with excePrevious experience working with older adults and/or disabled populations. Experience preparing and managing budgets and finances. • Computer literacy skills and a working knowledge of Microsoft and Google products. • Knowledge of crisis intervention techniques and practices, and confidentiality laws. • Must be appointed and certified as CORI designee within 6 months of hire. • Obtain certification from the MA Association of Councils on Aging within 3 years of hire. • Able to represent the COA effectively and to advocate for elders in a variety of situations requiring knowledge, negotiation skills, diplomacy and tact. |
| Qualifications |
Required Qualifications:
• Pleasant, honest, detail oriented, and friendly with excellent customer service skills.
• College degree in public administration, community organization, social work, gerontology,
human relations or a related field. Minimum of five years related work experience; or an
equivalent combination of education and experience.
• Previous experience working with older adults and/or disabled populations.
• Experience preparing and managing budgets and finances.
• Computer literacy skills and a working knowledge of Microsoft and Google products.
• Knowledge of crisis intervention techniques and practices, and confidentiality laws.
• Must be appointed and certified as CORI designee within 6 months of hire.
• Obtain certification from the MA Association of Councils on Aging within 3 years of hire.
• Able to represent the COA effectively and to advocate for elders in a variety of situations
requiring knowledge, negotiation skills, diplomacy and tact. |
| Salary Range or Hourly Rate |
| $85,000 – $100,000 annually |
| Application Deadline |
| 05/24/2024 |
| Application Website / URL |
| https://www.franklinma.gov/sites/g/files/vyhlif10036/f/uploads/senior-center-director-job-posting-04-25-24.pdf |
| DOWNLOAD Job Description |
Senior-Center-Director-Job-Posting-04-25-24.pdf |
May 2, 2024 | Employment, Part Time
| Job Location |
| North Brookfield, MA |
| Job Title |
| Program & Outreach Assistant |
| Job Description |
| To support the coordination & management of the activities of the Senior Center, as well as assisting members of the senior population. |
| Agency | Organization Name |
| North Brookfield Senior Center |
| Organization Classification |
| Council on Aging |
| Job Type: |
| Part-time |
| Days & Hours |
| Monday through Thursday |
| Position Description |
| Full description at: https://www.northbrookfield.net/home/pages/job-opportunities |
| Duties & Responsibilities |
• Assist patrons with applications for social services they may be in need of (i.e. Housing, MassHealth, Medicare, SNAP, Fuel Assistance).
• Plan and schedule various programs and activities for the Center.
• Willing to perform Outreach activities which includes visiting with patrons at home or nursing facilities.
• Receives and screens visitors and telephone calls providing information, and handling issues that may require sensitivity and use of sound independent judgement; or refer to appropriate individual(s).
• Maintains records such as program participation, tracking the lending of Medical Equipment to patrons, and scheduling Medical Rides. |
| Application Deadline |
| 05/30/2024 |
| Download Job Description |
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Apr 29, 2024 | Employment, Full Time
Job Location
Lexington, MA
Job Title
Clinical and Community Outreach Manager
Job Description
Plans, coordinates, and administers social work, outreach services, and educational programming and manages a small caseload of clients for the Department of Human Services.
Supervises social work interns and Human Services staff. Shares responsibility for intern recruiting, training, and placement.
Agency | Organization Name
Lexington Human Services Department
Special Requirements
Valid MA driver’s license or the ability to independently move among multiple work sites as needed.
Organization Classification
Community Organization
Days & Hours
Monday-Friday 8:30am-4:30pm
Position Benefits
Health Insurance
Paid Time Off
Union
Education Requirements
Equivalent to a Master’s Degree in social work, psychology, or a related field, and three to five (3-5) years of increasingly responsible experience in human services programs and services; or any equivalent combination of education and experience. Licensure required; LCSW or LICSW preferred. Demonstrated experience working with diverse and at-risk populations.
Position Description
Plans, coordinates, and administers social work, outreach services, and educational programming and manages a small caseload of clients for the Department of Human Services.
Duties & Responsibilities
Provides information and referral services, assessments, crisis intervention and short-term case management to youth, families and older adults. Ensures that residents who have been identified as in need of services obtain appropriate services and ensures coordination of those services.
Provides outreach to the community and serves as a resource for mental health referrals and education. Coordinates and administers the human services programs of the Town, including social and financial needs assessments, scholarship programs, fuel assistance, and other subsidy programs.
Coordinates community programs around mental health and DEI initiatives related to social/human services.
Works with local colleges and universities to locate and place interns in human services programs to support and enhance the social services needs of the community.
Maintains contact with a variety of State and Federal agencies and community based human service providers.
Fosters and identifies partnerships with Town departments, including, but not limited to the Police, Fire, Board of Health, and School departments.
Collaborates with the Director of Human Services and the School Department on the work of the mental health task force.
Serves as a member of various Town boards and committees, as assigned
Serves as a member of various employee committees, as assigned
Qualifications
Equivalent to a Master’s Degree in social work, psychology, or a related field, and three to five (3-5) years of increasingly responsible experience in human services programs and services; or any equivalent combination of education and experience. Licensure required; LCSW or LICSW preferred.
Demonstrated experience working with diverse and at-risk populations.
Operational characteristics, services, activities, and advanced techniques of a comprehensive community human services program.
Principles and practices of program development and administration, research, program analysis and report preparation, and record keeping.
Management skills to analyze problems, policies, and operational needs.
Techniques associated with effective public speaking.
Modern office procedures, methods, and computer programs and equipment.
English usage, spelling, grammar and punctuation.
General mathematical principles.
Pertinent Federal, State, and local laws, codes and regulations.
Salary Range or Hourly Rate
$79,543 – $89,902
Application Deadline
07/01/2024
Application Website / URL
Apr 29, 2024 | Age & Dementia Friendly, Events
The next meeting will be held on Wednesday, May 8th. The session will be held at 1:00 pm. The meeting will feature Norwell COA Director Susan Curtin who will discuss the new Norwell Memory Café and the SE Regional DF Facebook page. https://www.facebook.com/groups/southshoredementiaresources.
In addition, Swampscott COA Director Heidi Whear will talk about the newly launched “Swampscott for All Ages Forget Me Not Initiative.” The “Forget Me Not Initiative” was officially kicked off at Café Avellino where staff have been trained to support people living with dementia. https://itemlive.com/2024/04/23/an-event-not-to-be-forgotten-in-swampscott/
You can register here.
Apr 12, 2024 | News
Do you remember receiving two surveys last spring focused on inclusion at COAs?
The research team from UMass Boston Gerontology is back to follow-up with the network. They will share data highlights and preliminary recommendations to support the COA network in their ongoing efforts to cultivate welcoming environments. YOUR feedback is invaluable and will inform the final report delivered to EOEA and the COA network, coming soon.
Please join us for a discussion on May 1 at 10am, more information and registration can be found here: Register for the Zoom Session here.
Apr 12, 2024 | News
The Massachusetts Alzheimer’s Advisory Council would like to improve its understanding of the financial implications of dementia. The Council is asking for your help in identifying dementia caregivers or their loved ones to discuss this topic with them. Volunteers would be asked to speak for 5 minutes or less by answering just a couple of questions at the Council’s next meeting, which will be convened on Zoom on Tuesday, May 7 at 3:00 PM.
To volunteer to participate or ask any questions about this opportunity, please contact Pam MacLeod at the Executive Office of Elder Affairs at Pam.MacLeod@mass.gov.
Apr 10, 2024 | Member Services, News
… in their effort to understand how organizations in Massachusetts are responding (or not responding) to the public health epidemic of loneliness and social isolation!
Stage one of this statewide survey will be focused on the work of Councils on Aging (COAs). In future stages, we hope to gather information from different types of agencies. Your insights will help identify best practices, lessons learned, and ongoing needs, contributing to a comprehensive strategy to combat social isolation within our communities!
We are looking for one COA staff member to respond to the survey on behalf of the organization. The respondent should have a broad understanding of the agency’s programming and activities, for instance the executive director or outreach coordinator.
Completion of the survey should take about 5-15 minutes.
As a thank you for your participation, you will have the option of adding your name to a drawing for a chance to win 1 of 4 $50 Amazon gift cards.
The information we are gathering affects the collective well-being of our communities. While your participation is voluntary, we hope you will respond. All survey responses will remain anonymous, unless you chose to disclose your identity.
If you have any questions about this, please contact Dr. Christina Matz at matzch@bc.edu/617-552-1634.
Please complete this survey by Friday, April 19, 2024
Apr 4, 2024 | Employment, Part Time
The Town of Rowley is seeking an Administrative Assistant to work in the Council on Aging Office 25 hours per week.
The position performs a variety of administrative functions to support the Council on Aging Director. The Administrative Assistants maintains the My Senior Center database, prepares departmental bills payable vouchers and payroll, prepares and distributes the monthly newsletters, assists with the management of the senior transportation program, answers the office telephone, and greets seniors and other visitors to the Senior Center.
Strong computer skills in Microsoft Word, Excel and Publisher. Minimum requirements include High School diploma or equivalent and three years of experience in a similar position. Experience working with seniors or volunteer groups desired. Position is in the AFSCME Bargaining unit. Grade 5.
Starting rate is $20.18 with a six-month adjustment.
Applications to: Personnel Department Town of Rowley, PO Box 275, Rowley, MA 01969 by April 16, 2024. EOE
DME 4/2/2024